VMI Vending Support Specialist (Travel & Onsite)

PTSolutions; Broussard (LA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid holidays

Paid vacation

Attendance awards

Overtime eligibility

Tuition reimbursement

401(k) with company match

Medical, vision, and dental

Job summary

PTSolutions is seeking a Vending Support Specialist to support our customers’ manufacturing processes with tool and MRO vending machines. The role involves on-site visits, remote support from the reporting branch, and hands-on troubleshooting to ensure smooth VMI operations.

The position offers comprehensive benefits and requires travel around 20% to customer sites. Based in Broussard, LA, the candidate should be ready to work on-site with occasional field support and training provided.

Qualifications

• High School Diploma or GED required.
• Excellent planning and organizational skills.
• Strong communication and problem-solving abilities.
• Proficient use of Windows, Outlook, Excel and Teams.

Responsibilities

• Set up, program, and troubleshoot vending machines and related MRO equipment.
• Answer and log service tickets while handling multiple calls daily.
• Maintain inventory accuracy for each machine, on-site and remotely.
• Communicate professionally with customer personnel in a timely manner.
• Coordinate replenishments and new product lines for VMI programs.
• Support continuous departmental improvements and service levels.
• Collaborate with Field Sales, Sales Manager, and VMI Manager on accounts.
• Prepare orders for delivery or pickup per schedule.
• Receive, sort, and place materials per organizational standards.
• Assist with other projects as needed.
• Travel: 20% required.

Skills

Task planning

Self-direction

Customer focus

Communication

Problem solving

Education

High School Diploma or GED

Tools

Windows OS

Outlook

Excel

Teams

Job description

PTSolutions is seeking a Vending Support Specialist to support our customers’ manufacturing processes with tool and MRO vending machines. The role involves on-site visits, remote support from the reporting branch, and hands-on troubleshooting to ensure smooth VMI operations.

The position offers comprehensive benefits and requires travel around 20% to customer sites. Based in Broussard, LA, the candidate should be ready to work on-site with occasional field support and training provided.