VMI Route Driver - Canton OH

Western International Gas & Cylinders, Inc.; Canton (OH); On-site; USD 40,000 - 41,000; Full time

Job summary

Western International Gas & Cylinders, Inc. in Canton, OH is seeking a Warehouse/Delivery Associate to manage inventory, load vending machines, and coordinate with site managers.

You will take orders from customers, ensure min/max stock, plan deliveries, maintain safety standards, and work with sales teams. Forklift training provided; must have valid driver's license and ability to lift 50 lbs.

Join a team focused on reliable service and customer satisfaction.

Qualifications

• 1–3 years welding/gas industry experience
• Valid driver’s license
• Ability to lift 50 lbs and handle heavy loads
• Strong safety awareness and commitment to a safety culture
• Excellent internal and external customer service

Responsibilities

• Deliver and load inventory into vending machines or cabinets
• Take customer orders based on min/max quantities and relay to office
• Coordinate with Site Manager and sales to ensure stock levels
• Plan and fulfill deliveries to maintain uninterrupted product supply
• Maintain clean, organized customer sites and Nippon Sanso Matheson vehicles
• Identify issues to prevent customer dissatisfaction and ensure resolution
• Operate forklift as needed (training provided)

Skills

Safety compliance

Customer service

Ordering system

Professional image

Communication (external)

Teamwork

Coaching mindset

Time-sensitive follow-up

Valid driver's license

Lifting 50 lbs

Independent work

Job description

ESSENTIAL FUNCTIONS

• Adhere to all of Company safety policies, including those related to driving a Company vehicle (e.g. following the Smith System, etc.),
• Keeping up-to-date on Nippon Sanso Matheson’s Safety trainings, and participation in daily Tool Box Talks.
• Visit VMI customers on a regular basis, delivering and loading inventory into vending machine(s) or parts cabinet(s).
• At a customer site(s), take the orders for the next delivery based on minimum/maximum quantities that are predetermined for each customer.
• Communicate orders to Site office for processing.
• Take cylinder gas orders at customer sites where needed, and communicate to the with the applicable sites and personnel so that orders can be placed and fulfilled
• Establish personal relationships with customers and end-users. Assist customers with any special orders they may have or return issues
• Work with the Site Manager (SM), Outside Sales Rep (OSR) and Inside Sales Rep (ISR), and VMI Customer Service Representative to ensure that each customer’s Min/Max quantities make sense and are updated periodically as the business needs change.
• Fulfill and plan deliveries to ensure uninterrupted supply of product to customer
• Work with the Site Manager and VMI Customer Service Rep to ensure the applicable site inventory is organized and up to the right stocking levels to be able to reliably service the customers
• Maintain good housekeeping at customer sites, applicable site and in the Nippon Sanso Matheson VMI vehicle
• Responsible for identifying problematic issues that if not addressed would result in an unsatisfied customer, notifying the right person or function promptly to ensure customer satisfaction and then following up to ensure resolution
• Maintain order sheets on computer by deleting and adding lines as necessary.
• Perform other duties as assigned/needed, including being part of the operations and sales team, that may mean additional duties that contribute to the overall success of the business. For example, driving a forklift (training provided) to load trucks, etc.
• Complies with all policies and standard

Work Experience

1-3 years Welding/gas industry

Knowledge, Skills and Abilities

• Awareness of Safety and the ability to adhere to safety practices even when “no one is looking” and be part of building a culture of safety
• Provide excellent internal and external Customer Service
• Computer Skills – ability to navigate and learn Nippon Sanso Matheson’s Ordering system (some training will be provided)
• Able to Plan and Organize the warehouse and an ordering / reordering system
• Present a professional business image as the “face” of Nippon Sanso Matheson to the customer when needed
• Ability to communicate externally with customers and internally with the Nippon Sanso MathesonSite
• Team Work – understands being part of a team means the needs of the team come first
• Able to take Coaching as a way of improvement of skills and practices over time
• Ability to follow-up on time-sensitive issues at a customer site or at the Nippon Sanso MathesonSite
• Valid driver’s license
• Ability to pick up 50 lbs.
• Ability to work independently and in a timely manner
• Ability to work well with others and work for the greater good of the business

Licenses and Certifications

• Driver License required

Physical Demands

• Stationary Position - Occasionally
• Move/Traverse – Occasionally
• Stationary Position/Seated - Frequently
• Transport/Lifting – Occasionally
• Transport/Carrying – Occasionally
• Exerting Force/Pushing – Occasionally
• Exerting Force/Pulling - Rarely
• Ascend/Descend - Occasionally
• Balancing - Constantly
• Position Self/Stooping Occasionally
• Position Self/Kneeling - Occasionally
• Position Self/Crouching – Occasionally
• Position Self/Crawling - Occasionally
• Reaching Occasionally
• Handling - Frequently
• Grasping -Frequently
• Feeling – Occasionally
• Communicate/Talking - Constantly
• Communicate/Hearing - Constantly
• Repetitive Motions - Frequently
• Coordination - Occasionally

Travel Requirements

Estimated 8-14 Weekly on-road visiting/interacting on site with customers

Pay rate: $29.00-$30.00

Nippon Sanso MATHESON is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. Qualified applicants will receive consideration for employment without regard to their race, color, Religion, national origin, sex, protected veteran status, or disability.

EOE AA M/F/VET/Disability