Vital Statistics Technician

County of Yolo; Woodland (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

The County of Yolo is recruiting for one regular, full-time Vital Statistics Technician in the Clerk-Recorder branch of the Assessor/Clerk-Recorder/Elections Department. This role serves the public, funeral homes, and agencies, handling vital records, Official Records requests, and related clerical tasks.

The ideal candidate will deliver superior customer service, stay organized, multi-task, and maintain confidentiality.

Qualifications

• High school diploma or GED required.
• Two years of clerical experience that includes entering, retrieving, and compiling statistics from a MIS.
• Substitution: one year of business education beyond high school may substitute for one year of experience.
• Ability to maintain confidentiality and attention to detail.
• Bilingual in another language is preferred.

Responsibilities

• Assist in processing certified copies of vital records and Official Records requests.
• File Fictitious Business Name Statements (FBN) and mail Official Records.
• Perform various clerical functions in accordance with state and local rules.
• Provide excellent customer service to the public, funeral homes, and agencies.

Skills

Customer service

Organizational skills

Attention to detail

Bilingual (nice to have)

Education

High school diploma or GED

Substitution: 1 year of business education per year of experience

Tools

Management information system (MIS)

Job description

The County of Yolo is recruiting to fill one (1) regular, full-time Vital Statistics Technician position in the Clerk-Recorder branch of the Assessor/Clerk-Recorder/Elections Department.

This recruitment will accept a maximum of 75 applications. The posting will close automatically once this limit is reached and may close sooner than the listed final close date.

The Position

The Vital Statistics Technician position within the Clerk-Recorder branch of Assessor/Clerk-Recorder/Elections Office Department (ACE) provides excellent customer service to the public, funeral homes, and other government agencies. Technician assist in the processing of certified copies of vital records, Official Records requests, filing Fictitious Business Name Statements (FBN), mailing Official Records, and other various clerical functions. This position is responsible for following established local and State Vital Statistics laws, rules, and procedures for registering and maintaining birth, death, and fetal death records in the County. Lastly, this position assists in processing Burial Permits, Out of Hospital Births, and Non-communicable disease letters. Incumbents may occasionally work outside of normal business hours (including but not limited to weekends / holidays) on a periodic / back-up basis.

The ideal candidate for this position must have a desire to provide superior customer service, and be an open-minded, positive, and collaborative team player. They must have strong organizational skills and be a hardworking, motivated individual. Strong multi-tasking skills are needed as incumbents will need to handle multiple tasks and assignments concurrently. They must possess the ability to operate computers and other equipment, keep information confidential, have strong attention to detail and critical thinking skills. It is preferred the incumbent be bilingual in another language in addition to English.

Application Process

It is highly recommended that you print this job bulletin for future reference. Application information must be current, concise, related to the requirements in this job announcement. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the date of your submission. See the Employment Standards section of this job announcement for a list of minimum qualifications.

Incomplete applications will be disqualified. A resume may be included with your application; however, it WILL NOT substitute for the information requested on the application. Ensure that relevant information to be considered in the screening for minimum qualifications step is included within the online application system fields. Additionally, verification of education, if applicable, and responses to the supplemental questions must be included with your submission, as detailed below.

The minimum qualifications required for a candidate to proceed in the selection process are as follows:

• Education: Graduation from high school or possession of a valid G.E.D. certificate; AND
• Experience: Two (2) years of increasingly responsible clerical experience which includes entering, retrieving, and compiling statistics from a management information system.
  • Substitution: One year of full time business education beyond the high school level may be substituted for one (1) year of the required experience. Documentation verifying substituted education must be submitted / uploaded / attached with the online application. See the Application & Selection Process section of this job announcement for more details.
  • Note: A "management information system," sometimes called a "records management system," refers to a specialized digital platform or software that automates the intake, indexing, storage, searching, and public distribution of legal, land, and vital records.

Verification of Education

Acceptable forms of educational documentation are official / unofficial transcripts or copy of diploma that list the student's name, institution name, field of study, and date the degree was awarded. For recent graduates who have not received proof of their degree, a letter from the registrar's office stating that all requirements for graduation have been met and listing the field of study will be sufficient proof of graduation. Applicants who possess a degree or completed coursework that is not from an accredited college or university, must submit one of the following:

1. A written statement from a U.S. accredited university or college that states that the applicant is qualified for entrance to a program of graduate studies for which a degree in a related field is required.
2. An evaluation of the applicant's degree and coursework equivalency by a private organization that provides foreign credential evaluation services. The evaluation must include a comparison of comparable U.S. courses for content, credit, and grade.

All foreign transcripts or diplomas must be in English. If the institution does not provide these documents in English, the applicant will need to provide a translation which has been done by a professional agency. The County of Yolo will accept education as equivalent to U.S. accreditation from institutions that are listed as members of the International Association of Universities (IAU). You may check for your school by visiting the IAU web site (https://www.iau-aiu.net/content/institutions). Please Note: Foreign language documents must include a precise word-for-word English translation of all foreign language documents. It is the responsibility of each applicant to prove to the satisfaction of the County that the applicant meets the specific requirements listed on the job announcement for each specific examination. The following is a list of private organizations that provide foreign credential evaluation services. Fees range from $50 to $400 per document; processing times vary from 5-20 business days. For further information, please contact the organization(s). The County of Yolo does not endorse these business entities; this list has been developed for informational purposes only.

• Educational Records Evaluation Service
  601 University Ave., Suite 127, Sacramento, CA 95825 • [phone] • www.eres.com
• Foreign Education Document Service
  P.O. Box 151739, San Diego, CA 92175 • [phone] • www.documentservice.org
• Center for Applied Research, Evaluation & Education, Inc.
  P.O. Box 18358, Anaheim, CA 92817 • [phone] • www.iescaree.com
• Global Services Associates, Inc.
  409 North Pacific Coast Highway, # 393, Redondo Beach, CA 90277 • [phone] • www.globaleval.org
• International Education Research Foundation Credentials Evaluation Service
  P.O. Box 3665, Culver City, CA 90231 • [phone] • www.ierf.org

Supplemental Questions

Supplemental questions are designed to elicit specific information regarding a candidate’s experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write \"no experience\" for the appropriate question.

Selection Process

The following is a tentative schedule of steps that will occur as part of the selection process. The selection process steps, and all listed dates, may change with or without notice.

• Screen for Minimum Qualifications
• Screen for Best Qualified,if applicable
• Department Selection Interviews
• Reference Checks
• Conditional Job Offer Pending Pre-Employment Exams
  • Drug & Alcohol Screen
  • Department of Justice LiveScan
• Confirmed Job Offer

Screening for Best Qualified

If applicable, the applicant’s education, training, experience, and responses to the supplemental questions will be evaluated to determine those applicants that are best qualified.

Contact Information

For questions about the position or about employment with the County, please contact Human Resources by e-mail at [e-mail] or by phone at [phone].

Equal Employment Opportunity

It is the policy of the County of Yolo to provide equal employment opportunity for all qualified persons, regardless of sex, sexual orientation, race, color, ancestry, religious creed, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state or local laws or ordinance. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants.

Reasonable testing arrangements may be made to accommodate applicants with disabilities or who are unable to attend a scheduled test due to religious reasons in accordance with the Fair Employment and Housing Act and the Americans with Disabilities Act. Please call the County of Yolo Human Resources Office at [phone] at least five (5) business days prior to the scheduled test date to request accommodation. Documentation from a medical doctor, rehabilitation counselor, or other qualified professional will be required.

Yolo County, a place where YOU belong!

The average person spends one third of their life at work. Why not spend that time in an environment where you are seen for who you are, celebrated for the diversity you bring, and valued for your potential to contribute to an innovative and dynamic workforce? Yolo County is committed to creating and sustaining an inclusive and equitable workplace which supports and values our diverse community.

Come join us! This is where YOU belong.