Vital Records Supervisor – Upstate (Hybrid)

State-of-South-Carolina; South Carolina; Hybrid; USD 35,000 - 52,000; Full time

Benefits offered by this job

Vacation leave

Sick leave

Paid holidays

Parental leave

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Deferred compensation

SCRS retirement plan

ORP retirement plan

Job summary

The South Carolina Department of Public Health is seeking an appointment-only, full-time Vital Records staff member to assist customers with certified copies and process registrations. You will manage data entry, ensure security of records, and support supervisory staff across Upstate offices.

Strong typing, cash handling, and bilingual skills are valued. Qualifications include a high school diploma or higher, substantial customer service history, and ability to work with an electronic vital

Qualifications

• A high school diploma and relevant program experience.
• Six (6) years of face-to-face customer service experience and at least two (2) years cash drawer experience.
• Bachelor's degree may be substituted for clerical experience.
• Typing at a corrected rate of 45 wpm or more (onsite test required).

Responsibilities

• Assist customers with applications for certified copies of vital records and verify information.
• Enter data from applications into the electronic vital records system and handle fee collection.
• Support VR Coordinator with clerical duties and participate in supervisor meetings.
• Initiate amendments by affidavits and establish delayed certificates as needed.
• Perform duties as acting site supervisor in absence of VR site supervisor.

Skills

Customer service

Cash handling

Typing 45 wpm

Bilingual (Spanish)

Education

High school diploma

Associate degree

Bachelor's degree

Tools

Electronic vital records system

Job description

The South Carolina Department of Public Health is seeking an appointment-only, full-time Vital Records staff member to assist customers with certified copies and process registrations. You will manage data entry, ensure security of records, and support supervisory staff across Upstate offices.

Strong typing, cash handling, and bilingual skills are valued. Qualifications include a high school diploma or higher, substantial customer service history, and ability to work with an electronic vital