Clinic & Client Services Admin Specialist – Hybrid

State-of-South-Carolina; South Carolina; Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Vacation and sick leave

Paid holidays

Parental leave

Retirement plans

Job summary

South Carolina Department of Public Health seeks a clerical specialist to support clinic operations, perform registration interviews, determine financial eligibility, and ensure accurate client records. The role requires handling confidential information with care and coordinating with multiple health information systems.

You will greet clients, schedule appointments, assist with intake/check-out, and contribute to compliant service delivery while adhering to policies and procedures.

Qualifications

• High School Diploma or GED required.
• One year of related clerical experience preferred.
• Valid driver's license required.

Responsibilities

• Greet clients, answer phone calls, schedule appointments in SCWIC and EHR system.
• Assess financial information to determine client eligibility and program requirements; verify healthcare coverage.
• Process client information accurately and update records in SCWIC, SIMON, EHR and AppXtender.
• Maintain strict confidentiality and ensure services align with agency policies and core values.
• Complete required reports (PCAS, SCEIS) and participate in training and team meetings.

Skills

Customer service

Communication

Confidentiality

Education

High School Diploma or GED

Tools

SCWIC

EHR

SIMON

AppXtender

Job description

South Carolina Department of Public Health seeks a clerical specialist to support clinic operations, perform registration interviews, determine financial eligibility, and ensure accurate client records. The role requires handling confidential information with care and coordinating with multiple health information systems.

You will greet clients, schedule appointments, assist with intake/check-out, and contribute to compliant service delivery while adhering to policies and procedures.