Vital Records Clerk & Public Service Coordinator

Lubbock County; Lubbock (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Lubbock County is seeking an administrative assistant to support the vital records department. Under direct supervision, you will issue birth/death/marriage licenses, process certificates, and file documents, while ensuring confidentiality and accuracy in all records.

The role requires a high school diploma or GED (or equivalent), with at least two years of general office experience. Excellent customer service, strong organizational skills and ability to work independently are essential.

Qualifications

• High school diploma or GED or equivalent; 2 years general office experience or equivalent.
• Strong knowledge of office practices, English grammar, spelling and punctuation.
• Ability to read cursive writing and operate standard office equipment.

Responsibilities

• Maintain confidentiality and security of documents and data.
• Process birth, death, marriage licenses and related records.
• Collect fees, issue licenses, and prepare applications for submission to the state.
• Answer inquiries and assist the public at the counter.
• Perform quality control on indexes and file maintenance.

Skills

Customer service

Communication skills

Reading cursive

Interpersonal skills

Data entry

Education

High school diploma or GED

Tools

Personal computer

Scanner

Calculator

Copier

Fax machine

Time clock

Job description

Lubbock County is seeking an administrative assistant to support the vital records department. Under direct supervision, you will issue birth/death/marriage licenses, process certificates, and file documents, while ensuring confidentiality and accuracy in all records.

The role requires a high school diploma or GED (or equivalent), with at least two years of general office experience. Excellent customer service, strong organizational skills and ability to work independently are essential.