Visual Security Officer: Asset Protection (Retail)

Macy's; Florida; On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program withmental

401(k) match

Paid time off

Eight paid holidays

Job summary

Macy's is seeking a Visual Security Officer to join our Asset Protection team at a Macy's store. You will deter theft, monitor entrances, and provide strong customer service while upholding safety standards. This entry-level, full-time role typically requires evening and weekend hours.

You will use two-way devices to coordinate with detectives and management, greet customers, and help maintain a safe, welcoming shopping environment.

Qualifications

• Clear communication with customers and colleagues.
• Willingness to work flexible hours including evenings, weekends and holidays.
• Ability to obtain required licenses, trainings, and certifications.

Responsibilities

• Greet customers when they enter the store or a department.
• Use two-way communication devices to stay in contact with Asset Protection Detectives and Management.
• Remain stationed at high-traffic entrances and high-shortage areas to deter theft and monitor activity.
• Maintain compliance with company policies regarding apprehensions, searches and evidence preservation.
• Handle confidential information with discretion.
• Foster an inclusive, respectful environment that strengthens relationships with colleagues and customers.

Skills

Communication

Adaptability

Teamwork

Technology

Interpersonal skills

Job description

Macy's is seeking a Visual Security Officer to join our Asset Protection team at a Macy's store. You will deter theft, monitor entrances, and provide strong customer service while upholding safety standards. This entry-level, full-time role typically requires evening and weekend hours.

You will use two-way devices to coordinate with detectives and management, greet customers, and help maintain a safe, welcoming shopping environment.