Asset Protection Security Guard, Aventura - Part Time

Macy's; Florida; On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program withmental

401(k) match

Paid time off

Eight paid holidays

Job summary

Macy's is seeking a Visual Security Officer to join our Asset Protection team at a Macy's store. You will deter theft, monitor entrances, and provide strong customer service while upholding safety standards. This entry-level, full-time role typically requires evening and weekend hours.

You will use two-way devices to coordinate with detectives and management, greet customers, and help maintain a safe, welcoming shopping environment.

Qualifications

• Clear communication with customers and colleagues.
• Willingness to work flexible hours including evenings, weekends and holidays.
• Ability to obtain required licenses, trainings, and certifications.

Responsibilities

• Greet customers when they enter the store or a department.
• Use two-way communication devices to stay in contact with Asset Protection Detectives and Management.
• Remain stationed at high-traffic entrances and high-shortage areas to deter theft and monitor activity.
• Maintain compliance with company policies regarding apprehensions, searches and evidence preservation.
• Handle confidential information with discretion.
• Foster an inclusive, respectful environment that strengthens relationships with colleagues and customers.

Skills

Communication

Adaptability

Teamwork

Technology

Interpersonal skills

Job description

Be Part of an Amazing Story

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

Our Asset Protection team uses advanced technology and analytics tools to reduce shortages and protect our company's bottom line. The Visual Security Officer is an entry-level opportunity within Asset Protection with the primary responsibilities of communicating suspicious activity to Asset Protection detectives and management, maintaining a safe business environment, and providing strong customer service. The Visual Security Officer is primarily stationed at customer entrances and monitors customer traffic entering and exiting the store as a visual deterrent to theft.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

What You Will Do

• Greet customers when they enter the store or a department within a store
• Use two-way communication devices to maintain contact with Asset Protection Detectives and Management
• Remain stationed at high traffic entrances and high-shortage areas to deter theft and monitor suspicious activity
• Maintain strict compliance with company policies regarding apprehensions, searches and evidence preservation
• Handle proprietary, sensitive, and confidential information
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Skills You Will Need

• Communication: Comfortable communicating with customers
• Adaptability: Able to adapt quickly to changing priorities
• Teamwork: Enjoy working as part of a team, as well as independently
• Technology: Comfortable with two-way communication devices
• Interpersonal skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments

Who You Are

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• A resourceful self-starter who can adapt quickly to changing priorities
• Ability to communicate and share information with diverse groups of customers and peers
• Enjoy working as part of a team, as well as independently
• Must be able:
  • Understand and communicate effectively with customers, co-workers, and supervisors
  • Read and understand employment policies and safety rules/procedures in English
  • Obtain and maintain required licenses, trainings, and certifications

Essential Physical Requirements You Will Perform

• Walking and standing for majority of your shift
• Hearing, close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• Occasional stooping, kneeling, crouching, and reaching above eye level
• Lifting and moving items up to 30lbs

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.