Visual Merchandiser & Trend Leader

H&M; Franklin (TN); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Staff discount

Health coverage

401K

Job summary

H&M in Franklin, TN is seeking a Visual Merchandiser to curate visual and commercial presentation in-store, aligning with global campaigns and brand standards. You will coach and develop store teams, ensuring top-notch customer experiences and strong product storytelling across windows, fixtures and floor layouts.

The role emphasizes trend awareness, collaboration with management, and delivery of compelling in-store experiences while maintaining high standards of merchandising and operational

Qualifications

• Curious and creative; proactive and solution-focused.
• Fashion interest and leadership capable in a dynamic environment.
• Experience in improving product presentation and in-store execution.
• Knowledge of visual, commercial, and operational best practices.
• Ability to manage selling data and weekly sales reports.

Responsibilities

• Contribute to the total OMNI customer experience in your store by ensuring visual and commercial curation according to guidelines (In-direct).
• Representing yourself and the H&M Brand positively during customer interactions (Direct).
• Organize and plan your workload according to store activation plan and adapt based on business needs in collaboration with your Store Management team and Area Visual Manager.
• Launch and maintain the latest global campaigns and sale activities on time according to H&M Brand Standards.
• Ensure good garment care, stock levels, and give input on allocation to Store Management and Area teams.
• Perform sales report (KPIs) follow-up, identify and prioritize visual & commercial opportunities in collaboration with Store Management team.
• Create efficient and effective actions to increase customer satisfaction to reach sales targets, store goals, budget, and follow-up actions in collaboration with Store Management team.
• Follow all procedures, best practices for OMNI services, operational routines, legal requirements, and communication in all areas of the store with Store team.

Skills

Visual merchandising

Leadership

Communication

Fashion sense

Job description

H&M in Franklin, TN is seeking a Visual Merchandiser to curate visual and commercial presentation in-store, aligning with global campaigns and brand standards. You will coach and develop store teams, ensuring top-notch customer experiences and strong product storytelling across windows, fixtures and floor layouts.

The role emphasizes trend awareness, collaboration with management, and delivery of compelling in-store experiences while maintaining high standards of merchandising and operational