Vista ERP Systems Support Specialist

Emery Sapp & Sons, Inc. (ESS); Chandler (AZ); On-site; USD 70,000 - 100,000; Full time

Job summary

ESS Companies, Inc. in Chandler, AZ, seeks a Vista Systems Support Specialist to optimize the Viewpoint Vista ERP system. You will troubleshoot issues, train users, and collaborate with Systems Admins and consultants on enhancements.

Responsibilities include ERP installations, upgrades, data extracts, maintaining data integrity and security, and documenting issues. You will diagnose hardware/software problems and manage ERP change and release processes.

Qualifications

• 2+ years of experience with Viewpoint Vista ERP.

Responsibilities

• Troubleshoot ERP system issues and provide timely resolutions to support tickets.
• Assist in Vista by Viewpoint administration tasks.
• Collaborate on ERP projects such as installations, upgrades, migrations, and data extracts.
• Ensure data integrity and security aligned with company standards.
• Diagnose and document ERP hardware and software malfunctions.
• Maintain and update ERP policies and procedures.
• Provide basic training and support for various applications.
• Manage change and release processes for ERP updates and upgrades.
• Partner with ERP vendors on product enhancements and support cases.
• Develop expertise as an SME in multiple ERP modules and interfaces.
• Perform testing, document errors, and recommend ERP system improvements.

Skills

Troubleshooting ERP systems

Communication skills

Excel

Time management

SQL

Tools

Crystal Reports

Job description

ESS Companies, Inc. in Chandler, AZ, seeks a Vista Systems Support Specialist to optimize the Viewpoint Vista ERP system. You will troubleshoot issues, train users, and collaborate with Systems Admins and consultants on enhancements.

Responsibilities include ERP installations, upgrades, data extracts, maintaining data integrity and security, and documenting issues. You will diagnose hardware/software problems and manage ERP change and release processes.