Vista ERP Support Specialist - Troubleshooting & Training

ESS Companies, Inc.; Springdale (AR); On-site; USD 70,000 - 90,000; Full time

Job summary

ESS Companies, Inc. is seeking a Vista Systems Support Specialist to troubleshoot and enhance the Viewpoint Vista ERP system.

You will collaborate with Systems Admins and consultants to implement changes, run upgrades, migrations, and data extracts, while ensuring data integrity and security in a dynamic construction environment. The role requires 2+ years with Viewpoint Vista ERP, strong problem-solving, Excel proficiency, and good communication skills.

Qualifications

• 2+ years of experience with Viewpoint Vista ERP required.
• Strong technical troubleshooting skills with ERP systems.
• Experience with Crystal Reports is a plus.
• Excellent communication skills, both verbal and written.
• Proficient in Microsoft Excel and other relevant software.
• Experience in construction accounting and SQL are pluses.

Responsibilities

• Troubleshoot ERP system issues and provide timely resolutions to support tickets.
• Assist in Vista by Viewpoint administration tasks.
• Collaborate on ERP projects such as installations, upgrades, migrations, and data extracts.
• Ensure data integrity and security aligned with company standards.
• Diagnose and document ERP hardware and software malfunctions.
• Maintain and update ERP policies and procedures.
• Provide basic training and support for various applications.
• Manage change and release processes for ERP updates and upgrades.
• Partner with ERP vendors on product enhancements and support cases.
• Develop expertise as an SME in multiple ERP modules and interfaces.
• Perform testing, document errors, and recommend ERP system improvements.

Skills

Viewpoint Vista ERP

ERP troubleshooting

Excel

SQL

Construction accounting

Education

Experience with Viewpoint Vista ERP

Tools

Crystal Reports

Microsoft Excel

SQL

Job description

ESS Companies, Inc. is seeking a Vista Systems Support Specialist to troubleshoot and enhance the Viewpoint Vista ERP system.

You will collaborate with Systems Admins and consultants to implement changes, run upgrades, migrations, and data extracts, while ensuring data integrity and security in a dynamic construction environment. The role requires 2+ years with Viewpoint Vista ERP, strong problem-solving, Excel proficiency, and good communication skills.