Vista System Support Specialist

ESS Companies, Inc.; Springdale (AR); On-site; USD 70,000 - 90,000; Full time

Job summary

ESS Companies, Inc. is seeking a Vista Systems Support Specialist to troubleshoot and enhance the Viewpoint Vista ERP system.

You will collaborate with Systems Admins and consultants to implement changes, run upgrades, migrations, and data extracts, while ensuring data integrity and security in a dynamic construction environment. The role requires 2+ years with Viewpoint Vista ERP, strong problem-solving, Excel proficiency, and good communication skills.

Qualifications

• 2+ years of experience with Viewpoint Vista ERP required.
• Strong technical troubleshooting skills with ERP systems.
• Experience with Crystal Reports is a plus.
• Excellent communication skills, both verbal and written.
• Proficient in Microsoft Excel and other relevant software.
• Experience in construction accounting and SQL are pluses.

Responsibilities

• Troubleshoot ERP system issues and provide timely resolutions to support tickets.
• Assist in Vista by Viewpoint administration tasks.
• Collaborate on ERP projects such as installations, upgrades, migrations, and data extracts.
• Ensure data integrity and security aligned with company standards.
• Diagnose and document ERP hardware and software malfunctions.
• Maintain and update ERP policies and procedures.
• Provide basic training and support for various applications.
• Manage change and release processes for ERP updates and upgrades.
• Partner with ERP vendors on product enhancements and support cases.
• Develop expertise as an SME in multiple ERP modules and interfaces.
• Perform testing, document errors, and recommend ERP system improvements.

Skills

Viewpoint Vista ERP

ERP troubleshooting

Excel

SQL

Construction accounting

Education

Experience with Viewpoint Vista ERP

Tools

Crystal Reports

Microsoft Excel

SQL

Job description

About Us:Join ESS Companies, Inc., an employee-owned construction firm, where each team member contributes significantly to our collective success. We are currently seeking a dedicated and skilled Vista Systems Support Specialist to join our dynamic team and play a vital role in supporting and improving our ERP system.Your Role: Enhancing ERP SystemsAs a Vista Systems Support Specialist at ESS Companies, you will be instrumental in troubleshooting issues, providing training, and collaborating with our Systems Admins and consultants to implement changes and enhancements to our Viewpoint Vista ERP system.Responsibilities:Troubleshoot ERP system issues and provide timely resolutions to support tickets.Assist in Vista by Viewpoint administration tasks.Collaborate on ERP projects such as installations, upgrades, migrations, and data extracts.Ensure data integrity and security aligned with company standards.Diagnose and document ERP hardware and software malfunctions.Maintain and update ERP policies and procedures.Provide basic training and support for various applications.Manage change and release processes for ERP updates and upgrades.Partner with ERP vendors on product enhancements and support cases.Develop expertise as an SME in multiple ERP modules and interfaces.Perform testing, document errors, and recommend ERP system improvements.Qualifications:2+ years of experience with Viewpoint Vista ERP required.Strong technical troubleshooting skills with ERP systems.Experience with Crystal Reports is a plus.Excellent communication skills, both verbal and written.Ability to understand business needs and anticipate ERP system requirements.Proficient in Microsoft Excel and other relevant software.Strong organizational and time-management skills.Experience in construction accounting and SQL are pluses.Commitment to promoting diversity, equity, and inclusion in the workplace.Why ESS Companies?Join our team at ESS Compapnies, where your role as a Vista Systems Support Specialist will be integral to the success of our ERP system. Enjoy competitive compensation, a supportive work environment, and opportunities for professional growth. Be part of a company where your efforts directly impact its prosperity.Company Values: Learn more about our commitment to excellence at https://vimeo.com/689458016100% EMPLOYEE-OWNEDBeing an employee-owned firm is at the core of our company identity. It shapes our values, our culture, and how we serve our clients. As a 100% employee-owned company, every team member at ESSC is a part-owner, ensuring that the hard work and dedication of our employees directly contribute to the success and profits of the company.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)