Visitor Experience Representative

Jobtailor; Bardstown (KY); On-site; USD 19,000 - 25,000; Full time

Job summary

Jobtailor in Bardstown, KY seeks a guest-experience associate to ensure an exceptional visit. You will rotate among the check-in desk, tasting bar, and retail store, engaging guests as they arrive and depart, and assisting with bourbon tastings and guided tours of the facility.

The role emphasizes strong communication, multitasking, and fluent English to deliver friendly customer service in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Previous customer service experience required.
• Fluent written and spoken English required.
• Strong communication and interpersonal skills required.
• Ability to multitask effectively and manage duties.

Responsibilities

• Provide an excellent guest experience.
• Rotate between check-in desk, tasting bar, and retail store.
• Engage all guests upon arrival and departure.
• Assist and lead bourbon tastings and facility tours.

Skills

Customer service experience

Excellent communication

Interpersonal skills

Multitasking

Fluency in English

Education

High School Diploma or GED

Tools

Basic Computer Skills

Job description

• Provide an excellent guest experience
• Rotate between check-in desk, tasting bar, and retail store
• Engage all guests upon arrival and departure
• Assist and lead bourbon tastings and facility tours

Requirements

• A high school diploma or GED
• Previous experience in customer service
• Ability to speak and write English fluently
• Excellent communication and interpersonal skills
• Ability to multitask
• Basic computer skills.

Core Competencies

Demonstrates strong customer service skills with a focus on providing an excellent guest experience. Proficient in multitasking and effective communication, ensuring engagement during tours and tastings.

Highest-signal resume keywords

• Customer Service Experience
• Excellent Communication Skills
• Interpersonal Skills
• Multitasking Ability
• Fluency in English

ATS Optimization Keywords

Hard Skills

• Basic Computer Skills

Soft Skills

• Excellent Communication
• Interpersonal Skills
• Multitasking

Certifications & Qualifications

• High School Diploma
• GED

Industry Keywords

• Guest Experience
• Bourbon Tastings
• Facility Tours