Vision Experience Specialist — Retail Sales

Warby Parker; Austin (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Retirement savings plan (401(k))

Paid sick leave

Paid Holidays

Vacation days per year

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Free eyewear

Job summary

Warby Parker is seeking a friendly Sales Advisor to deliver exceptional service on the floor and help customers find eyewear that fits their style. You’ll share brand philosophy, demonstrate product knowledge, and contribute to a welcoming shopping experience across our Austin stores.

In this fast-paced role you’ll collaborate with teammates, handle customer inquiries with enthusiasm, and participate in initiatives to improve processes and the overall retail experience.

Qualifications

• Experience in customer-facing roles
• Strong communication and interpersonal skills
• Interest in fashion and technology

Responsibilities

• Provide exceptional customer service on the sales floor
• Demonstrate product knowledge and offer styling advice
• Contribute to a positive, inclusive store environment
• Collaborate with team to meet sales goals and improve processes
• Support customers through the buying journey from inquiry to checkout

Skills

Customer service

Communication

Fashion interest

Team player

Organized

Problem solving

Adaptable

Attention to detail

Self-starter

Job description

Warby Parker is seeking a friendly Sales Advisor to deliver exceptional service on the floor and help customers find eyewear that fits their style. You’ll share brand philosophy, demonstrate product knowledge, and contribute to a welcoming shopping experience across our Austin stores.

In this fast-paced role you’ll collaborate with teammates, handle customer inquiries with enthusiasm, and participate in initiatives to improve processes and the overall retail experience.