Vision Experience Advisor

Warby Parker; Los Angeles (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

Retirement savings plan (401(k))

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a Sales Advisor to deliver exceptional service on the sales floor, sharing brand values and product knowledge. You'll engage customers, suggest styles and fits while supporting store initiatives and team goals.

The role emphasizes fast-paced retail, collaboration, and a positive customer experience. You’ll participate in special projects and help make glasses shopping memorable.

Qualifications

• Customer-facing experience in a service-minded environment.
• Ability to communicate clearly with a diverse range of customers.
• Proactive, adaptable problem-solver; quick to respond to unexpected situations.
• Energetic, independent worker who also thrives in a team.
• Interest in fashion and technology is a plus.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor
• Delight customers through exceptional service
• Demonstrate product knowledge and offer style advice
• Contribute to retail innovations and improve the shopping experience
• Support team and customers with proactive, respectful assistance
• Foster an inclusive culture among customers and colleagues

Skills

Customer service experience

Communication skills

Team player

Entrepreneurial spirit

Fashion interest

Job description

Warby Parker is seeking a Sales Advisor to deliver exceptional service on the sales floor, sharing brand values and product knowledge. You'll engage customers, suggest styles and fits while supporting store initiatives and team goals.

The role emphasizes fast-paced retail, collaboration, and a positive customer experience. You’ll participate in special projects and help make glasses shopping memorable.