Vision-Driven Glasses Sales Advisor

Warby Parker; Millbury (MA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

Paid sick leave

Paid Holidays

Vacation days

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service and drive customer satisfaction in our stores across the country. You will communicate our brand values, provide expert product guidance, and collaborate on ideas to revamp the glasses-shopping experience.

The role emphasizes a proactive, adaptable mindset, strong communication, and teamwork. Candidates should be passionate about fashion and technology and committed to inclusive service.

Qualifications

• Customer-facing experience in a service-minded environment.
• Able to communicate effectively with a variety of people.
• Proactive, adaptable problem-solver who reacts quickly in unexpected situations.
• Positive team player who leads by example.
• Organized, attentive, and detail-oriented.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through excellent service.
• Demonstrate product knowledge and offer style advice.
• Suggest ideas to reinvent the retail and glasses-shopping experience.
• Anticipate team and customer needs and assist as required.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service

Communication

Problem-solving

Team player

Organized

Detail-oriented

Entrepreneurial spirit

Interest in fashion/tech

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service and drive customer satisfaction in our stores across the country. You will communicate our brand values, provide expert product guidance, and collaborate on ideas to revamp the glasses-shopping experience.

The role emphasizes a proactive, adaptable mindset, strong communication, and teamwork. Candidates should be passionate about fashion and technology and committed to inclusive service.