Vision Center Manager: Lead Sales & Customer Experience

Walmart Inc.; Wilmington (NC); On-site; USD 52,000 - 69,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock plan

Paid time off

Disability & life insurance

Education benefits (Live Better U)

Job summary

Wal-Mart Stores East, LP in Wilmington, NC seeks an optical professional focused on delivering exceptional customer service in the Vision Center. You will educate Members/Customers, take measurements, verify prescriptions, and maintain optical equipment while upholding privacy and company standards.

You will supervise Vision Center Associates, train staff, and work to ensure pricing accuracy, inventory control, and compliance with policies, safety, and asset protection.

Qualifications

• 2+ years of college OR 1 year retail + 1 year supervisory OR 2 years general with 1 year optical experience.
• High school diploma or equivalent.
• Current eligibility to work as an optician or apprentice optician under applicable state laws/regulations/rules.

Responsibilities

• Drive sales in Vision Center with proper pricing, signing and in-stock management.
• Provide customer/member service and resolve issues per company guidelines.
• Supervise and mentor Vision Center Associates and foster belonging in the workplace.
• Educate Members/Customers on product selection, take measurements, verify prescriptions, and maintain optical equipment.

Skills

Retail experience

Supervisory experience

Customer service

Optical knowledge

Education

Post-secondary education (2+ years college)

High school diploma or equivalent

Tools

Optical equipment

Job description

Wal-Mart Stores East, LP in Wilmington, NC seeks an optical professional focused on delivering exceptional customer service in the Vision Center. You will educate Members/Customers, take measurements, verify prescriptions, and maintain optical equipment while upholding privacy and company standards.

You will supervise Vision Center Associates, train staff, and work to ensure pricing accuracy, inventory control, and compliance with policies, safety, and asset protection.