Vision Center Manager - Customer Experience & Growth Lead

Walmart; Citrus Heights (CA); On-site; USD 42,000 - 58,000; Full time

Job summary

Walmart Vision Center is seeking an Optician with strong customer service and leadership skills in Citrus Heights, CA. The role focuses on accurate pricing, inventory, and helping Members select eyewear that fits prescriptions.

The position requires at least two years of college or equivalent mix of retail and supervisory experience, plus eligibility to work as an optician under state laws. Training and development opportunities are offered.

Qualifications

• 2+ years of college or 1 year retail and 1 year supervisory experience, or 2 years general work including 1 year optical experience.
• High school diploma or equivalent and eligibility to work as an optician per state laws.

Responsibilities

• Drive sales in the Vision Center with effective pricing, signing, and in-stock management.
• Guide Associates in customer service and resolve issues per Company guidelines.
• Oversee compliance, asset protection, and safety reviews for Vision Center.
• Develop associates through hiring, training, mentoring, and recognition.
• Consult with Members to ensure quality eyewear and proper measurements and repairs.

Skills

Retail experience

Supervisory experience

Customer service

Eye care terminology

Education

2+ years of college

High school diploma or equivalent

Tools

Optical equipment

Job description

Walmart Vision Center is seeking an Optician with strong customer service and leadership skills in Citrus Heights, CA. The role focuses on accurate pricing, inventory, and helping Members select eyewear that fits prescriptions.

The position requires at least two years of college or equivalent mix of retail and supervisory experience, plus eligibility to work as an optician under state laws. Training and development opportunities are offered.