Vision Care Team Lead: Elevate Customer Experience

EssilorLuxottica; Buford (GA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Employee discounts

Job summary

LensCrafters in Buford, GA is recruiting for a full-time position. The candidate will lead a team, deliver outstanding customer service, and oversee both retail and optical lab operations. You will help customers select eyewear and perform or supervise fitting and adjustments.

Required are HS/GED and strong optical knowledge, plus experience in retail sales and leadership. This role offers a comprehensive benefits package and opportunities for growth within EssilorLuxottica.

Qualifications

• HS/GED required with strong optical knowledge.
• Experience in retail optical sales and customer service.
• Strong communication and interpersonal skills.
• Leadership and training experience in a retail setting.
• Familiarity with optical equipment and measurements.

Responsibilities

• Lead LensCrafters team to deliver exceptional customer service.
• Assist customers with selections and provide recommendations.
• Oversee store operations and optical lab processes.
• Serve as key holder and ensure store security and opening/closing duties.

Skills

Optical knowledge

Retail sales

Leadership

Customer service

Communication

Problem solving

Cash handling

Training

Education

HS/GED

ABO certification (preferred)

Job description

LensCrafters in Buford, GA is recruiting for a full-time position. The candidate will lead a team, deliver outstanding customer service, and oversee both retail and optical lab operations. You will help customers select eyewear and perform or supervise fitting and adjustments.

Required are HS/GED and strong optical knowledge, plus experience in retail sales and leadership. This role offers a comprehensive benefits package and opportunities for growth within EssilorLuxottica.