Vision Care Sales Lead - Elevate Patient Experience

Visionworks of America; Tempe (AZ); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks, located in Tempe, AZ, is seeking a Sr. Optical Specialist – Lead/Sales Lead to be the face of the store, guiding customers through the Visionworks journey with expert optical knowledge and strong service orientation.

The role emphasizes achieving daily sales goals, recommending suitable eyewear, and maintaining up-to-date product knowledge through ongoing training. Remote/hybrid work may apply in some markets.

Qualifications

• 12 months optical experience necessary (within Visionworks or other organization) or ABO Certification in lieu of experience.
• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey.
• Engage with patients/customers and recommend products and services that meet their eye care needs.
• Measure patients/customers for their eyewear and maintain product/optical knowledge through cont. training and development to ensure eyewear is Right the First Time.
• Execute day-to-day operational activities to support the store's financial and customer experience goals including restocking inventory, merchandising, and order fulfillment of eyewear to ship.

Skills

Optical experience

Customer service

Communication

Education

HS diploma

GED

Job description

Visionworks, located in Tempe, AZ, is seeking a Sr. Optical Specialist – Lead/Sales Lead to be the face of the store, guiding customers through the Visionworks journey with expert optical knowledge and strong service orientation.

The role emphasizes achieving daily sales goals, recommending suitable eyewear, and maintaining up-to-date product knowledge through ongoing training. Remote/hybrid work may apply in some markets.