Vision Care General Manager: Lead Growth & Service

VisionWorks; Phoenix (AZ); On-site; USD 59,000 - 71,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks in Phoenix is seeking a General Manager who can lead a service-driven team and drive store profitability while delivering a simple, human patient and customer journey from doctor appointment to eyewear pickup.

The GM will hire, train and coach staff, partner with doctors on business needs, manage daily traffic and appointments, and ensure a seamless experience that reflects Visionworks' brand.

Qualifications

• HS Diploma or GED required; Bachelor's degree preferred.
• 3+ years of related experience.
• Optical management experience preferred.
• Licensed GMs must have a current State Opticians License.

Responsibilities

• Maximize the store's profitability without compromising the patient/customer experience by setting and exceeding organization's financial and performance goals
• Engage regularly with the Doctor to touch base on business needs, associates and patient/customer experience
• Prep and plan business for the day by managing incoming traffic, doctor appointments, and scheduled eyewear services
• Hire, Train, coach, develop and support store associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience
• Remove obstacles and find resolution in the patient/customer experience when needed
• Lead, execute and improve all broad operational activities to meet the store's financial and customer experience goals

Skills

3+ years experience

Optical management experience

State Optician License

Education

HS Diploma or GED

Bachelor's degree preferred

Job description

Visionworks in Phoenix is seeking a General Manager who can lead a service-driven team and drive store profitability while delivering a simple, human patient and customer journey from doctor appointment to eyewear pickup.

The GM will hire, train and coach staff, partner with doctors on business needs, manage daily traffic and appointments, and ensure a seamless experience that reflects Visionworks' brand.