Vision Care Concierge & Pre-Exam Specialist

Talentify; Colorado Springs (CO); On-site; USD 20,000 - 25,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks in Colorado Springs is hiring a part-time Visionworks Clinical Specialist (CS)/Optometric Assistant to be the face of our exam practice. You will guide patients through preliminary testing, introduce them to the OD, and help transition them to the sales floor with the right information for eye care needs.

The role emphasizes a friendly, human approach to patient experience, with duties spanning testing support, record-keeping, inventory, and phone coverage.

Qualifications

• Related customer or patient experience preferred, but not necessary

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service

Education

HS diploma or GED

Job description

Visionworks in Colorado Springs is hiring a part-time Visionworks Clinical Specialist (CS)/Optometric Assistant to be the face of our exam practice. You will guide patients through preliminary testing, introduce them to the OD, and help transition them to the sales floor with the right information for eye care needs.

The role emphasizes a friendly, human approach to patient experience, with duties spanning testing support, record-keeping, inventory, and phone coverage.