Vision Care Clinical Specialist: Elevate Patient Experience

VisionWorks; Monaca (Beaver County); On-site; USD 17,660 - 23,818; Full time

Benefits offered by this job

Vision Coverage

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

A leading vision care provider in Monaca is seeking a Clinical Specialist/Optometric Assistant. The ideal candidate will be customer-focused and assist patients throughout their eye exam journey, maintaining records, and ensuring a positive experience. The role offers a competitive benefits package, including vision coverage and paid time off. Join a team that values diversity and inclusion while providing essential eye health services.

Qualifications

• Related customer or patient experience preferred but not necessary.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide pertinent information to associates.
• Execute day-to-day operational activities to support the store's exam lane maintenance.

Skills

Customer service experience

Patient experience

Education

High School diploma, GED or equivalent related job experience

Job description

A leading vision care provider in Monaca is seeking a Clinical Specialist/Optometric Assistant. The ideal candidate will be customer-focused and assist patients throughout their eye exam journey, maintaining records, and ensuring a positive experience. The role offers a competitive benefits package, including vision coverage and paid time off. Join a team that values diversity and inclusion while providing essential eye health services.