Vision Care Assistant & Patient Experience Lead

Visionworks of America, Inc.; Monaca (Beaver County); On-site; USD 17,660 - 23,818; Full time

Benefits offered by this job

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical and Dental for Full Timers

Job summary

Visionworks of America, Inc. is seeking a Clinical Specialist/Optometric Assistant in Monaca, Pennsylvania. This role is pivotal in ensuring patients have a seamless experience during their eye care journey.

Responsibilities include maintaining accurate patient records, transitioning patients through various stages of care, and supporting day-to-day operations. The ideal candidate has a high school diploma or GED, and related experience is preferred.

We offer a comprehensive benefits package, including 401(k), medical, and paid time off.

Qualifications

• Related customer or patient experience preferred but not necessary.
• High school diploma, GED, or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patients to OD and provide important patient information.
• Transition patients from doctor to sales floor and provide associates necessary information.
• Execute day-to-day operational activities, including restocking inventory.

Skills

Customer service skills

Patient care knowledge

Education

High School diploma or GED

Job description

Visionworks of America, Inc. is seeking a Clinical Specialist/Optometric Assistant in Monaca, Pennsylvania. This role is pivotal in ensuring patients have a seamless experience during their eye care journey.

Responsibilities include maintaining accurate patient records, transitioning patients through various stages of care, and supporting day-to-day operations. The ideal candidate has a high school diploma or GED, and related experience is preferred.

We offer a comprehensive benefits package, including 401(k), medical, and paid time off.