Vision Care Advisor | Patient Experience Champion

EssilorLuxottica; Burlington (VT); On-site; USD 23,000 - 33,000; Full time

Job summary

LensCrafters, part of EssilorLuxottica, seeks an EyeCare Advisor to deliver the LensCrafters Experience and ensure top-quality optometric care in our Burlington store. You will greet customers, explain services, assist with frames and lenses, and support the doctor and retail teams while maintaining HIPAA-compliant records and precise transactions.

Join a global leader with a focus on care, fashion trends, and customer service excellence.

Qualifications

• High School graduate or equivalent.
• Strong customer service and communication skills.
• Familiarity with cash register and basic math.
• Knowledge of fashion trends.

Responsibilities

• Greets customers within 30 seconds.
• Explain required paperwork, tests, products and services.
• Handle and file patient records in HIPAA-compliant manner.
• Assist customers in selecting frames and lenses.
• Operate the POS system and process payments accurately.

Skills

Customer service

Communication

Problem solving

Sales skills

Attention to detail

Education

High School diploma or equivalent

Tools

Cash register

POS system

Computers

Job description

LensCrafters, part of EssilorLuxottica, seeks an EyeCare Advisor to deliver the LensCrafters Experience and ensure top-quality optometric care in our Burlington store. You will greet customers, explain services, assist with frames and lenses, and support the doctor and retail teams while maintaining HIPAA-compliant records and precise transactions.

Join a global leader with a focus on care, fashion trends, and customer service excellence.