Visa Specialist

U.S. Department of State; Williamsburg (KY); On-site; USD 64,000 - 86,000; Full time

Job summary

U.S. Department of State Kentucky Consular Center (KCC) in the Visa Directorate processes petition-based visas and conducts facial recognition checks for millions of applications annually.

The role requires evaluating federal policies, performing fraud-prevention analysis, and coordinating outreach to stakeholders. The incumbent will use specialized software and research tools to support visa operations and compliance with evolving regulations.

Qualifications

• Understanding federal policies governing non-immigrant and diversity visa processing.
• Use of qualitative and quantitative methods to evaluate fraud prevention operations.
• Utilizing software programs and online research tools used in border security, non-immigrant visa, and diversity visa operations.
• Analyzing and recommending new fraud prevention initiatives in response to emerging fraud patterns, trends, and regulatory changes.
• Using oral and written communication to provide advice and assistance, plan and coordinate activities, present briefings and trainings, interpret policies and procedures, conduct outreach, and represent agency interests.

Responsibilities

• Apply policies to non-immigrant and diversity visa processing according to federal regulations.
• Analyze fraud prevention operations using qualitative and quantitative methods.
• Use software programs and online research tools in visa operations and border security.
• Analyze fraud trends and propose prevention initiatives in response to evolving patterns and laws.
• Provide briefings, trainings, and outreach; communicate with internal and external stakeholders.

Skills

Policy knowledge

Analytical methods

Fraud prevention

Research tools

Oral communication

Written communication

Tools

Software programs

Online research tools

Job description

This position is located in the Kentucky Consular Center (KCC), Office of Domestic Operations, Visa Directorate, Bureau of Consular Affairs. KCC processes all petition-based non-immigrant and diversity immigrant visas, which totals over 600,000 cases per year, and conducts Facial Recognition checks for approximately 20 million visa and passport applications per year.

Applicants must meet all the qualification requirements described below by the closing date of this announcement.

Applicants must have 1 year of specialized experience equivalent to the GS-11 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience may have been gained in work such as developing, examining, investigating, adjudicating, or authorizing claims arising under the immigration and/or nationality laws of the United States.

Specialized Experience:

• Experience in understanding and applying a wide range of federal policies, laws, and regulations that govern non-immigrant and diversity immigrant visas processing.
• Experience in using qualitative and quantitative analytical methods to analyze and evaluate the effectiveness and efficiency of fraud prevention operations.
• Experience in utilizing software programs and online research tools used in border security, non-immigrant visa, and diversity visa operations.
• Experience in analyzing and recommending new fraud prevention initiatives in response to emerging fraud patterns, trends, and regulatory and policy changes.
• Experience in using oral and written communication to provide advice and assistance, plan and coordinate activities, present briefings and trainings, interpret policies and procedures, conduct outreach, and represent agency interests in interactions with other government and non-governmental entities.