Virtual Trip Coordinator

Destinytravel; Los Angeles (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Access to training resources

Exclusive travel perks

Opportunities for professional growth

Job summary

Destinytravel is seeking a Virtual Trip Coordinator to ensure an exceptional experience for travelers from planning to post-trip. The role involves handling inquiries, assisting with itinerary changes, and providing destination information. Candidates should have strong communication skills, attention to detail, and a passion for travel. This fully remote position offers flexible scheduling, training resources, and opportunities for growth within the travel industry.

Qualifications

• Strong written and verbal communication skills.
• Excellent attention to detail and organizational skills.
• Comfort learning digital tools and systems.

Responsibilities

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary changes, cancellations, and travel questions.
• Confirm trip details, follow up before departure, and collect feedback after return.

Skills

Communication skills

Attention to detail

Organizational skills

Customer service experience

Job description

As a Virtual Trip Coordinator, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home. Your goal is to ensure every experience is smooth and enjoyable by assisting with travel arrangements, answering questions, managing updates, and helping clients feel confident throughout their journey. You will work closely with travelers to understand their preferences and provide guidance that aligns with their expectations and needs.

At Destiny&Co, we value personalized service and take pride in helping travelers create memorable experiences through carefully coordinated itineraries and professional support.

Key Responsibilities

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary changes, cancellations, and travel questions.
• Provide clear destination information and travel requirement guidance.
• Confirm trip details, follow up before departure, and collect feedback after return.
• Resolve concerns with empathy, patience, and timely communication.
• Fully remote position with flexible scheduling.
• Access to training resources and exclusive travel perks.
• Supportive and collaborative team environment.
• Opportunities for professional growth within the travel industry.

What We’re Looking For

• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• Excellent attention to detail and organizational skills.
• Comfort learning digital tools and systems.
• Genuine passion for travel and helping others.