Virtual Teller Associate - On-Site Bayamon

Oriental; Bayamón (PR); On-site; USD 30,000 - 45,000; Full time

Job summary

Oriental in Bayamón, PR is seeking a Remote Network Associate (Virtual Teller) to provide friendly, dynamic service to customers through virtual interactions. You will handle teller functions, provide exceptional customer relations, and identify cross-selling opportunities. Qualified candidates will have an Associate or Bachelor’s degree, 1 year of experience in customer service, and bilingual skills in English and Spanish. This role requires excellent problem-solving and documentation skills along with proficiency in computer applications.

Qualifications

• 1 year of customer service, call center, or sales experience required.
• Excellent verbal and written communication skills required.
• Detail-oriented and able to manage multiple priorities.

Responsibilities

• Provide friendly and dynamic service through virtual interactions.
• Handle all teller functions efficiently and courteously.
• Identify cross-selling opportunities and make appropriate referrals.

Skills

Customer service

Problem-solving

Telephone etiquette

Bilingual (English and Spanish)

Documentation skills

Computer proficiency

Education

Associate or Bachelor’s degree in Business Administration or related field

Tools

MS Office

Job description

Oriental in Bayamón, PR is seeking a Remote Network Associate (Virtual Teller) to provide friendly, dynamic service to customers through virtual interactions. You will handle teller functions, provide exceptional customer relations, and identify cross-selling opportunities. Qualified candidates will have an Associate or Bachelor’s degree, 1 year of experience in customer service, and bilingual skills in English and Spanish. This role requires excellent problem-solving and documentation skills along with proficiency in computer applications.