Virtual Tax Specialist - Expert Returns & Guidance

Intuit, Inc.; Harrisburg (Dauphin County); Remote; USD 26,000 - 39,000; Part time

Job summary

Intuit, Inc. is seeking a motivated tax professional to assist TurboTax customers remotely, guiding them through federal and state returns with clear explanations. The role emphasizes empathy, strong communication, and accuracy in tax preparation using our software tools.

You will work virtually, with a minimum of 20 hours per week, must have an active PTIN, and reside in the United States. Bilingual English/Spanish is a plus and training will be provided.

Qualifications

• 2+ years of federal and state 1040 tax returns for at least 30 clients per season.
• Must hold or obtain PTIN; state licenses may be required.
• Must reside in United States; available to work a minimum of 20 hours per week.
• Experience with tax software and customer-facing support.

Responsibilities

• Virtual, customer-facing role using video tools to assist clients.
• Provide tax advice, full service return preparation, and tax calculations.
• Create high quality interactions with empathy and clear language.
• Document customer interactions and meet KPI targets.
• Complete required training and compliance programs.

Skills

Tax preparation experience

Customer service

Verbal and written comms

Bilingual (Eng/Spanish)

Education

Active PTIN

Job description

Intuit, Inc. is seeking a motivated tax professional to assist TurboTax customers remotely, guiding them through federal and state returns with clear explanations. The role emphasizes empathy, strong communication, and accuracy in tax preparation using our software tools.

You will work virtually, with a minimum of 20 hours per week, must have an active PTIN, and reside in the United States. Bilingual English/Spanish is a plus and training will be provided.