Virtual Tax Prep Specialist — Expert Guidance

Intuit, Inc.; Lexington (KY); Remote; USD 30,000 - 39,000; Full time

Job summary

Intuit, Inc. is seeking a tax-savvy, highly motivated TurboTax specialist for a virtual, customer-facing role. You will guide customers through federal and state returns, provide tax explanations, and deliver expert support with a focus on accuracy and empathy.

A bilingual English/Spanish ability is a plus, and you must reside in the United States. Training and compliance are required. You will work remotely, using video and audio tools to assist clients, document interactions, and meet

Qualifications

• Two+ years of federal and state 1040 tax return experience for at least 30 clients per season.
• Active PTIN and ability to obtain state licenses.
• Willing to work a minimum of 20 hours per week and have reliable hardwired internet.

Responsibilities

• Provide tax advice and full-service return preparation.
• Interact with customers via video and audio tools.
• Document interactions and meet KPI metrics.
• Complete required training and compliance.

Skills

Tax preparation

Customer service

Video/phone communication

Bilingual English/Spanish

PTIN

Internet required

Tax software

Tools

Tax software (TurboTax)

Job description

Intuit, Inc. is seeking a tax-savvy, highly motivated TurboTax specialist for a virtual, customer-facing role. You will guide customers through federal and state returns, provide tax explanations, and deliver expert support with a focus on accuracy and empathy.

A bilingual English/Spanish ability is a plus, and you must reside in the United States. Training and compliance are required. You will work remotely, using video and audio tools to assist clients, document interactions, and meet