Virtual Outpatient Office Manager

Meadows of Wickenburg; Phoenix (AZ); Hybrid; USD 28,000 - 41,000; Full time

Job summary

Meadows Behavioral Health is seeking a remote-working coordinator to support virtual outpatient services from Phoenix, AZ. This full-time role coordinates administrative activities, admissions, and treatment scheduling, while ensuring compliance with regulations and company policies.

The position emphasizes data reporting, collaboration across departments, and patient journey support from intake to discharge.

Qualifications

• Associate degree or higher in business administration preferred.
• 3 years experience in behavioral healthcare setting preferred.

Responsibilities

• Maintains workflows and tools for tracking department and business priorities based on forecasted budget and policies.
• Collects, organizes, and reports data to support performance improvement and regulatory reporting.
• Notifies Director of Virtual Outpatient Services of issues affecting operation.
• Supports department workflows complying with state and Joint Commission regulations.
• Coordinates all administrative activities, including scheduling of treatment services.
• Coordinates with Meadows departments to assist patient journey from intake through discharge.
• Monitors virtual drug screens for patients.
• Assists clinicians with coordinating referrals for adjunctive health services.

Education

Associate degree or higher in business administration

3 years experience in behavioral healthcare

Job description

Job Details: Job Location: MBH Remote Worker - Phoenix, AZ, Position Type: Full Time, Salary Range: $25.00 - $25.00Hourly, Job Category: Health Care, This is where you change your story

At Meadows we understand that new directions to career advancing and improvement can be scary, but we are excited to offer you a possible new rewarding chapter with us! Come join us in transforming lives!

Who are we?

Meadows Behavioral Health is a leader in the behavioral health industry. We offer a range of specialized programs, including residential, outpatient, and virtual treatment. We provide care for drug and alcohol addiction, trauma, sexual addiction, behavioral health conditions, and co-occurring disorders. We offer state-of-the-art care including neurofeedback and other services. Our evidence-based approach is rooted in decades of clinical experience, with more than 45 years in the field. Our approach is different and success stories fromour patients are the proof.

Who are you?

Are you compassionate, innovative and have a passion to make an impact? Are you looking to get your foot in the door with a company that will believe in your abilities and train you to advance? 75% of our current top-level executive staff are organic internal promotions from within.

We might be a perfect fit for you!

***Please note - while this is a remote position open to all locations, the schedule will befour 10-hour shifts Monday through Thursday from 10 am to 8 pm AZ Mtn. Please only apply if you're able to work this schedule. Thank you!***

Position Summary:

Coordinates and supports the business and operational activities of Meadows Behavioral Healthcare virtual programs in alignment with policies, goals, and objectives established by the Director of Virtual Outpatient Services. Maintains systems based on best practices, quality standards, and accountability for tracking business priorities. Supports coordination among Meadows departments, including Admission-Intake, other Meadow’s treatment programs, Compliance, Patient Finance, Utilization Review, and Business Development.

Essential Job Functions:

• Maintains workflows and tools for tracking department and business priorities based on the forecasted budget, department goals, objectives, and organizational policies and procedures consistent with the company’s mission.
• Collects, organizes, and reports data used to support performance improvement planning. Provides business performancereports as requested by administration and regulatory entities.
• Notifies the Director of Virtual Outpatient Services of issues or events that may adversely affect the operation or effective performance of assigned areas.
• In conjunction with the Director of Virtual Outpatient Services and the Compliance department, supports department workflows and processes that follow company and department policy and state and Joint Commission regulations.
• Coordinates all administrative activities, including scheduling of all treatment services.
• Coordinateswith Meadows departments as needed to assistwith the patientjourneyfrom intake-admission through discharge.
• Coordinates and monitorsvirtual random and prescribeddrugscreensfor patients.
• Assistsclinicianswith coordinating referrals for adjunctive health and continuing care services.

Qualifications: Education and Experience:

• Associate degree or higher in business administration preferred
• 3 year's experience working in a behavioral healthcare setting preferred

We are a Drug Free Company. All positions are designated as Safety Sensitive positions and in light of our company mission, the Company does not employ medical marijuana cardholders. Following an offer of employment, and prior to reporting to work, all applicants will be required to submit to and pass a substance abuse screen.

The Meadows is an equal opportunity employer committed to diversity and inclusion in the workplace. Qualifiedcandidates will receive consideration without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status or any other factor protected by applicable federal, state or local laws. TheMeadowsprovides reasonable accommodations to individuals with disabilities and if you need reasonable accommodation during anytime of the employment process, please reach out to [e-mail].