Virtual Medical Assistant - Pharmacy Coordinator (Remote)

Lensa; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare organization seeks a Virtual Medical Assistant - Pharmacy Coordinator. This entry-level, remote role involves scheduling, follow-up calls, and managing patient communications. Candidates should possess a BS in Pharmacy, have BPO healthcare experience, and exhibit strong communication skills. The role offers a competitive salary and substantial benefits, including paid training and insurance.

Benefits

Paid Training Period

Paid time off

Health insurance for one dependent

Life insurance

Accident insurance

Relocation allowance for new hires

Company-sponsored outings

Qualifications

• Graduated in BS in Pharmacy or a Registered Pharmacist.
• At least 6 months experience in a BPO healthcare account.
• 25 words per minute typing speed.

Responsibilities

• Answer inbound calls for scheduling and clinic information.
• Make outbound calls for patient appointment reminders.
• Supply EMR notes on all calls.

Skills

Excellent English proficiency

Strong communication skills

Computer literacy

Education

BS in Pharmacy

Registered Pharmacist

Tools

Gmail

Google Sheets

Job description

Virtual Medical Assistant - Pharmacy Coordinator (Remote)

Virtual Medical Assistant - Pharmacy Coordinator (Remote)

Lensa is the leading career site for job seekers at every stage of their career. Our client, MedSpecialized, Inc, is seeking professionals. Apply via Lensa today!

MedSpecialized, Inc. is looking for a Virtual Medical Assistant - Pharmacy Coordinator!

About the Client: DrCatalyst

DrCatalyst (DrC) is a remote healthcare staffing organization that has over 250 billable staff from the Philippines servicing healthcare companies throughout America. We are looking for Energetic and Highly Fluent English speaking Healthcare Professionals to serve new and existing US Healthcare clinics as inbound and outbound clinical operators during the business hours of our respective clients. Throughout your career you will also get the opportunity to be trained on additional skills such as referral management, authorizations, medical records, prescription coordination, eligibility and benefits, HEDIS, and more.

Work Schedule and Arrangement: Night shift,Remote work

Remote Work - For Applicants Outside Cebu Province Only

Office Location: 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu

Responsibilities

• Answer inbound calls and help for scheduling, rescheduling, and clinic information.
• Make outbound calls for patient appointment reminders, wellness checks, and more.
• Supply EMR notes on all calls conducted looping in onsite personnel and providers.
• Google Chat with online personnel, as well as separate chats with DRC team members.
  
  

Requirements

• A graduate of BS in Pharmacy or a Registered Pharmacist
• Must have at least 6 months experience in a BPO healthcare account
• Excellent English proficiency with strong communication skills
• 25 wpm or faster
• Computer literacy (GMail, Google Sheets)
• Physically fit to work in a BPO setting
• At least 50-60mbps internet speed
• Willingness to work overtime is a plus
  
  

Salary And Monetary Benefits (in PHP)

• Monthly salary of 20,000 - 28,000 (depending on BPO healthcare experience)
• New hire bonus of 5,000
• Attendance bonus of 2,000
  
  

Perks And Other Benefits

• Paid Training Period
• All national Philippines and USA holidays are observed
• Paid time off—public holidays, vacation, and personal time off
• Robust and effective Government Benefits Administration
• Lactation breaks (for breastfeeding moms)
• Discounted optical services with our partner clinic
• Free Health insurance with one (1) free dependent
• Free Life insurance
• Free Accident insurance
• Relocation allowance for new hires (from Outside Cebu)
• Company-sponsored outings
• Interest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga)
  
  

Our Recruitment Process

• Candidate Application Form
• General Assessment
• Phone Screening
• Technical Interview (Virtual)
• Reference Check
• Job Offer
• Training
  
  

Disclaimer for salary ranges: Salary ranges may not be applicable to all. Depending on the level of experience, educational background and potential for growth seen during interviews, offers may go higher or lower.

PRO TIP: prepare for that interview and impress the hiring managers!

For more information about our company, visit our website: www.medspecialized.com

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  IT Services and IT Consulting

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