Virtual Learning Support Specialist

Maya Angelou Schools and See Forever Foundation; Washington (District of Columbia); On-site; USD 40,000 - 55,000; Full time

Job summary

Maya Angelou PCS in Washington, DC is seeking an Instructional Support Associate for Virtual Learning to assist teachers, maintain a safe, structured environment, and serve as a substitute teacher as needed.

The ISA will monitor student progress, support platform navigation, manage documentation, and coordinate meetings with staff to promote student success and a positive school culture.

Strong organizational skills, flexibility, and excellent communication are essential.

Qualifications

• HS Diploma/GED required.
• Bachelor's degree and/or Master's degree preferred.
• 3+ years of teaching or classroom-based teaching experience.
• Experience in school-based behavior management and/or crisis intervention.

Responsibilities

• Upload, organize, and share virtual learning content for students.
• Serve as liaison between school and external partners (e.g., Virtual Learning Hub).
• Provide platform navigation support and troubleshoot technical issues for instructors and students.
• Monitor student progress, participation, and performance in virtual environments.
• Communicate with students via email/chat/virtual office hours to provide academic support.
• Support teacher by monitoring instructional activities and classroom management.
• Assist with record-keeping of attendance, participation, and performance.
• Participate in meetings to share student progress and opportunities.

Skills

Clear communication

Independent work

Relationship building

Conflict resolution

Confidentiality

Student support

Team collaboration

Education

HS Diploma or GED

Bachelor's or Master's in education or related field

Job description

Maya Angelou PCS in Washington, DC is seeking an Instructional Support Associate for Virtual Learning to assist teachers, maintain a safe, structured environment, and serve as a substitute teacher as needed.

The ISA will monitor student progress, support platform navigation, manage documentation, and coordinate meetings with staff to promote student success and a positive school culture.

Strong organizational skills, flexibility, and excellent communication are essential.