Instructional Support Associate for Virtual Learning at Maya Angelou PCS SY 26 - 27

Maya Angelou Schools/See Forever Foundation; Washington (District of Columbia); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health care coverage

HSA/FSA and dependent care accounts

Dental and vision insurance

Disability options (short/long term)

Commuter benefits

401(k) with employer contribution

Job summary

Maya Angelou Schools is seeking an Instructional Support Associate for Virtual Learning to assist teachers, maintain a structured environment, and serve as a substitute teacher as needed. The role supports student success, monitors progress, and helps implement behavior strategies within a safe school culture.

Responsibilities include coordinating with the Assistant Principal of Instruction, managing documentation and data systems, and ensuring accessibility of virtual content while engaging

Qualifications

• Clear written and verbal communication.
• Ability to work independently and meet deadlines.
• Ability to build professional relationships with staff and students.
• Experience with behavior management and crisis intervention preferred.
• Maintain confidentiality of student information.
• Collaborate with staff to support student success.

Responsibilities

• Support instruction and school operations by assisting teachers.
• Monitor student behavior and progress in virtual learning.
• Provide administrative support to the Assistant Principal of Instruction.
• Facilitate communication among staff and with external partners.
• Serve as a substitute teacher for all or part of a day when needed.
• Maintain orderly classrooms and protect student safety.
• Help implement behavior management techniques as appropriate.

Skills

Clear communication

Independent work

Professional relationships

Crisis intervention

Confidentiality

Team collaboration

Education

High school diploma or GED

Bachelor's/Master's in education or related field

Job description

Maya empowers opportunity and justice-involved youth to transform the trajectory of their lives. We do this by engaging each of our scholars in a restorative, relevant school experience that prioritizes personalized academic support, well-being, and preparation for the post-Maya pathway of their choice. With an education in our network of schools, our scholars will do more than succeed — they will thrive!

If you are interested in learning more about See Forever, please visit our website at www.seeforever.org.

The Touchstone

At the Maya Angelou Schools, the key to our success is rooted in building trusting, respectful, and nurturing relationships with each other. We strive to create safe spaces for all to be able to reach their limitless potential. We are at our best when we work together to ensure the unique needs of our community are met. We empower each other to grow successfully so we can see forever! This is how we live the Maya Way, even when no one is watching.

Position Overview

The Instructional Support Associate for Virtual Learning (ISA) supports classroom instruction and school operations by assisting teachers, maintaining a safe and structured environment, and serving as a daily or long-term substitute teacher as needed. The ISA monitors student behavior and progress, supports instructional activities, and helps implement behavior management strategies.

In addition, the ISA provides administrative support to the Assistant Principal(s), including managing documentation, supporting data systems, coordinating meetings and events, and facilitating communication among staff. This role requires flexibility, strong organizational skills, and a commitment to student success and a positive school culture. This position reports to the Assistant Principal of Instruction.

Responsibilities

Specific responsibilities will include, but not be limited to:

Instructional Support

• Ensures that all virtual learning content is properly uploaded, organized, and accessible to students.
• Serves as a liaison between the school and external partners/programs (i.e. Virtual Learning Hub).
• Provides ongoing support to instructors and students with platform navigation, troubleshooting technical issues, and answering inquiries.
• Monitors student progress, participation, and performance in virtual learning environments.
• Engage with students via email, chat, or virtual office hours to answer questions and provide academic support.
• Encourage a collaborative learning environment by facilitating group discussions, forums, or virtual study sessions.
• Assist in maintaining records of student participation, attendance, and performance.
• Track and report on student progress, assignment submissions, and overall course completion.
• Assists the teacher by monitoring and supporting instructional and/or other classroom-based activities for students as prompted by an in-person or virtual teacher.
• Serves as an Instructional Support (substitute teacher) for up to an entire day of instruction or, at a minimum, a class period, or may serve as a long‑term substitute.
• Assist in classrooms by maintaining order and discipline.
• Monitors students in academic and non-academic classrooms and settings.
• Monitors students throughout the school day, including in the classroom, hallways, during lunch, and at outside school events.
• Provides crisis prevention and intervention where appropriate.
• Maintains a controlled environment for students and staff in the school building and campus.
• Assist with the implementation of behavior management techniques (verbal) used with individuals with special needs.
• Participates in various meetings for the purpose of sharing information regarding student progress and opportunities.
• Supports all other duties as assigned.

Desired knowledge, skills, and abilities

• Ability to communicate clearly and concisely, both orally and in writing
• Ability to work independently, meet deadlines, and accomplish specific tasks as requested
• Ability to establish and maintain effective working relationships with instructional and administrative staff
• Ability to intervene and resolve elevated student conflicts, school‑wide disruptions, and/or crisis
• Ability to maintain confidentiality surrounding sensitive student information
• Ability to establish and maintain professional and supportive relationships with students with the objective of supporting their educational goals
• Demonstrates team spirit, initiative, and a willingness to collaborate with all members of the school community

Qualifications

• HS Diploma/GED required
• Bachelor’s degree and/or Master’s degree in education, subject‑related field, or another degree with a heavy focus on content is preferred
• 3 or more years of teaching or classroom‑based teaching experience
• Experience in school‑based behavior management and/or crisis intervention

Salary and Benefits

Maya Angelou Schools and See Forever Foundation salaries are comparable to those of other public charter schools in the District of Columbia area. In addition, we offer a robust benefits plan, including health care coverage, HSA/FSA and dependent care accounts, voluntary dental and vision, employer‑paid short‑term and long‑term disability options, commuter benefits, a 401k retirement savings plan with employer contribution offered after 1 year of service, along with the opportunity to positively impact students with a broad range of experiences and backgrounds.

See Forever is an equal‑opportunity employer. We believe a diverse staff is a better, more effective staff.