Virtual Insurance & Customer Service Instructor

Year Up United; Boston (MA); Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Opportunity for professional development

Collaborative work environment

Work with corporate partners

Job summary

An educational organization seeks an Industry Skills Instructor to deliver virtual training focused on insurance and customer service. This position involves guiding young adults in developing technical knowledge and workplace readiness through engaging instruction and individualized support. The instructor will teach essential skills such as working with Microsoft Office applications and provide feedback to prepare learners for internships with corporate partners. Candidates must reside in approved locations including Boston, New York City, or Philadelphia.

Qualifications

• Experience in a classroom or virtual learning environment.
• Experience in insurance, finance, customer service, or business operations is preferred.
• Experience using virtual learning tools is a plus.

Responsibilities

• Deliver virtual instruction on insurance industry fundamentals.
• Teach foundational computer applications such as Microsoft Outlook and Excel.
• Facilitate interactive, project-based learning experiences.
• Provide individualized guidance and coaching.
• Assess learner performance and provide feedback.

Skills

Experience teaching, training, or facilitating instruction

Strong proficiency in Microsoft Office applications

Strong communication skills

Organizational skills

Tools

Learning management systems

Job description

An educational organization seeks an Industry Skills Instructor to deliver virtual training focused on insurance and customer service. This position involves guiding young adults in developing technical knowledge and workplace readiness through engaging instruction and individualized support. The instructor will teach essential skills such as working with Microsoft Office applications and provide feedback to prepare learners for internships with corporate partners. Candidates must reside in approved locations including Boston, New York City, or Philadelphia.