Virtual Executive Assistant

MCI Military Recruitment; North Carolina; Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player is looking for a detail-oriented Virtual Executive Assistant to support senior managers in a remote setting. This role involves managing complex schedules, coordinating travel, and providing high-level administrative support. Ideal candidates will excel in time management, maintain confidentiality, and possess strong communication skills. Join a dynamic team that values your contributions and offers a supportive work environment with growth opportunities. If you're proactive and organized, this is the perfect chance to make a significant impact while working from home.

Benefits

Paid Time Off

Health Benefits

Retirement Savings

Disability Insurance

Life Insurance

Career Growth Opportunities

Paid Training

Casual Dress Code

Qualifications

• Proven experience as an Executive Assistant or Personal Assistant is essential.
• Excellent command of English and strong organizational skills required.

Responsibilities

• Manage complex schedules and provide comprehensive administrative support.
• Coordinate travel and handle confidential information with discretion.

Skills

Time Management

Confidentiality Handling

Written Communication

Verbal Communication

Problem-Solving

Organizational Skills

Education

Experience as Executive Assistant or Personal Assistant

Tools

MS Office

Job description

POSITION OVERVIEW

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking a highly organized, well-established, and detail-oriented Virtual Executive Assistant to join our remote team. As a Virtual Executive Assistant, you will perform a variety of high-level administrative tasks and support our company’s senior-level managers. The Executive Assistant’s responsibilities include managing calendars, making travel arrangements, and preparing expense reports.

The Ideal candidate should be well-organized, have great time management skills, and be able to act without guidance. Ultimately, you will contribute to the efficiency of our business by providing personalized and timely support to executive members.

Hours: Monday, Friday, Tuesday 2pm - 10pm EST & Saturday, Sunday 10 - 7pm EST

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

Key Responsibilities:

• Managing a complicated and busy schedule
• Performing planning, logistics, and operations work
• Provide comprehensive administrative support
• Coordinate individual and group travel
• Handle confidential and sensitive information with appropriate judgment and discretion
• Providing administrative support in a variety of capacities, including data entry, assisting with the completion of assigned projects, event/meeting planning, filing, mail handling, and processing of letters/correspondence
• Organize meetings summits from start to finish
• Phone call screening, correspondence and document preparation, bill payment, record keeping
• Various errands as needed
• Create and maintain personal action items, to-do list, and follow up and follow through pro-actively maintaining and providing status updates
• Be comfortable with Chief of Staff level duties and/or Project Management
• Be comfortable with procurement and/or logistics-level duties

STANDARD QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated and dedicated.

• Proven experience as an Executive Assistant or Personal Assistant (within a BPO preferred)
• Excellent command of English
• Has excellent judgment in handling confidential information with discretion.
• Knowledge of office management systems and procedures
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• Have a wired, high-speed internet connection (Download speed of 20Mbps+)

CONDITIONS

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer.

COMPENSATION, BENEFITS, INCENTIVES, AND REWARDS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations—and sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

DIVERSITY AND EQUALITY

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect.

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

ABOUT MCI (PARENT COMPANY)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance.

DISCLAIMER

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.