Virtual Diabetes Patient Educator (Remote)

IQVIA Inc; Phoenix (AZ); Remote; USD 102.000 - 113.000; Vollzeit

Zusammenfassung

IQVIA Inc. is seeking a Virtual Patient Educator to educate patients about diabetes treatments and provide resources to begin and manage therapy. The role involves one-on-one interactions with enrolled patients via phone, video, email, and SMS, following program guidelines.

It does not provide medical advice. The position requires a dedicated home workspace and strong communication skills, with standard Mon-Fri 11:00 AM-8:00 PM ET scheduling and preference for bilingual English/Spanish

Qualifikationen

• Bachelor's degree and/or BSN required.
• 3+ years as a CDE or CDCES.
• Experience with direct patient interaction and support for persistence and adherence.
• Strong communication and presentation skills.

Aufgaben

• Must work from a dedicated workspace in their primary home residence.
• Provide education about diabetes treatments and resources to help patients start and manage their therapy.
• Engage in one-on-one communications with enrolled patients via phone, video, email and SMS.
• Demonstrate effective time management, multitasking, and meeting deadlines.

Kenntnisse

Direct patient interaction

Time management

Presentation skills

Independent fast-paced work

Relationship building

Listening and problem solving

Bilingual English/Spanish

Ausbildung

Bachelor's degree or BSN

Tools

MS Office (Teams, Word, Excel, PowerPoint, SharePoint)

Jobbeschreibung

IQVIA Inc. is seeking a Virtual Patient Educator to educate patients about diabetes treatments and provide resources to begin and manage therapy. The role involves one-on-one interactions with enrolled patients via phone, video, email, and SMS, following program guidelines.

It does not provide medical advice. The position requires a dedicated home workspace and strong communication skills, with standard Mon-Fri 11:00 AM-8:00 PM ET scheduling and preference for bilingual English/Spanish