Remote Diabetes Educator (Virtual Patient Education)

IQVIA; Portland (OR); Remote; USD 102.000 - 113.000; Vollzeit

Zusammenfassung

IQVIA is hiring a Virtual Patient Educator to provide education about diabetes treatments and resources, helping patients begin and manage their therapy. You will contact enrolled patients by phone, video, email and SMS, strictly in an educational role.

Role requires a dedicated home workspace, strong presentation and interpersonal skills, and the ability to work independently in a fast-paced environment. Mon-Fri 11:00 AM-8:00 PM ET; visa sponsorship not offered.

Qualifikationen

• Bachelor's degree and/or BSN required.
• 3+ years as a CDE or CDCES.
• Direct diabetes care and patient education experience.

Aufgaben

• Provide education about diabetes treatments and resources to help patients begin and manage their diabetes.
• Engage in one-on-one communications with patients via phone, video, email, and SMS following program guidelines.
• Work from a dedicated home workspace.
• Demonstrate effective presentation and interpersonal communication skills.
• Manage time, priorities and multiple tasks in a fast-paced environment.
• Maintain accurate documentation and build relationships with customers and cross-functional partners.
• Utilize MS Office tools to document interactions and outcomes.

Kenntnisse

Time management

Presentation skills

Interpersonal communication

Independent work

Relationship building

Listening and problem-solving

Documentation accuracy

Ausbildung

Bachelor's degree

BSN

Certified Diabetes Educator (CDE)

Certified Diabetes Care and Education Specialist (CDCES)

Tools

MS Office Suite (Teams, Word, Excel, PowerPoint, SharePoint)

Jobbeschreibung

IQVIA is hiring a Virtual Patient Educator to provide education about diabetes treatments and resources, helping patients begin and manage their therapy. You will contact enrolled patients by phone, video, email and SMS, strictly in an educational role.

Role requires a dedicated home workspace, strong presentation and interpersonal skills, and the ability to work independently in a fast-paced environment. Mon-Fri 11:00 AM-8:00 PM ET; visa sponsorship not offered.