Remote Virtual Diabetes Patient Educator

IQVIA Inc; Salt Lake City (UT); Remote; USD 102.000 - 113.000; Vollzeit

Zusammenfassung

IQVIA Inc. seeks a Virtual Patient Educator to educate patients on diabetes treatments and provide resources to help manage their therapy. The role conducts one-on-one communications via phone, video, email, and SMS, strictly educational and non-clinical.

Responsibilities include working from a home workspace, guiding patients through persistence and compliance, and coordinating with cross-functional teams. Requires CDE/CDCES certification and bilingual (Spanish/English) abilities.

Qualifikationen

• Bachelor's degree and/or BSN required.
• 3+ years as a Certified Diabetes Educator (CDE) or CDCES.
• Direct diabetes care education experience with patients.

Aufgaben

• Must work from a dedicated workspace in their home.
• Direct patient interaction and support for persistence and compliance.
• Demonstrated time management and prioritization; ability to multi-task.
• Strong presentation and interpersonal communication skills.
• Ability to work independently in a fast-paced environment.
• Build relationships with customers and cross-functional partners.
• Fully competent in MS Office (Teams, Word, Excel, PowerPoint, SharePoint).
• Excellent documentation accuracy.
• Driven to support patients with enthusiasm.
• Strong listening and problem-solving skills.

Kenntnisse

Bilingual (Spanish & English)

Time management

Multitasking

Presentation skills

Relationship building

Communication excellence

Customer support mindset

Ausbildung

Bachelor's degree / BSN

Tools

MS Office (Teams, Word, Excel, PowerPoint, SharePoint)

Jobbeschreibung

IQVIA Inc. seeks a Virtual Patient Educator to educate patients on diabetes treatments and provide resources to help manage their therapy. The role conducts one-on-one communications via phone, video, email, and SMS, strictly educational and non-clinical.

Responsibilities include working from a home workspace, guiding patients through persistence and compliance, and coordinating with cross-functional teams. Requires CDE/CDCES certification and bilingual (Spanish/English) abilities.