Virtual Customer Service Representative – Hotel Booking

The Destination Knot

South Carolina

On-site

USD 50,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Work-from-home opportunity
Flexible scheduling
Full training provided
Travel perks and discounts
Supportive leadership and growth opportunities

Job summary

A travel planning company is looking for Virtual Customer Service Representatives to assist clients in booking hotels and travel accommodations. This entry-level position is full-time and offers a flexible remote work environment. Candidates will provide customer support, maintain documentation, and work with a supportive team. The salary ranges from $50,000 to $60,000, with benefits including travel perks and discounts.

Qualifications

  • Experience in customer service or travel planning.
  • Ability to work remotely and manage time effectively.
  • Strong communication skills.

Responsibilities

  • Assist customers with hotel selections.
  • Answer questions and provide booking support.
  • Maintain accurate documentation.
  • Work closely with a supportive remote team.

Skills

Customer service
Travel planning
Documentation skills

Job description

About The Position

We’re looking for Virtual Customer Service Representatives to help clients book hotels and plan travel accommodations. This role combines customer service with travel planning in a flexible, remote environment.

What You’ll Do
  • Assist customers with hotel selections
  • Answer questions and provide booking support
  • Maintain accurate documentation
  • Work closely with a supportive remote team
What We Offer
  • Work-from-home opportunity
  • Flexible scheduling
  • Full training provided
  • Travel perks and discounts
  • Supportive leadership and growth opportunities

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Travel Arrangements

Referrals increase your chances of interviewing at The Destination Knot by 2x

Location: Charleston, SC

Salary: $50,000.00-$60,000.00

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