Customer Service Representative – Hotel Bookings

Careers In Travel | Destination Pros; Baltimore (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Work-from-home opportunity

Flexible scheduling

Full training provided

Travel perks and discounts

Supportive leadership and growth-oppor

Job summary

Destination Pros is seeking a Virtual Customer Service Representative to help clients book hotels and plan travel accommodations in a flexible, remote environment.

You will assist customers with hotel selections, answer questions and provide booking support, and maintain accurate documentation while collaborating with a supportive remote team. We offer work-from-home opportunities, flexible scheduling, full training, travel perks, and growth opportunities.

Qualifications

• We are seeking an individual for Virtual Customer Service Representative role combining customer service with travel planning.

Responsibilities

• Assist customers with hotel selections
• Answer questions and provide booking support
• Maintain accurate documentation
• Work closely with a supportive remote team

Job description

About The Position

We’re looking for

Job Type

Remote | Flexible

About The Position

We’re looking for Virtual Customer Service Representatives to help clients book hotels and plan travel accommodations. This role combines customer service with travel planning in a flexible, remote environment.

What You’ll Do

• Assist customers with hotel selections
• Answer questions and provide booking support
• Maintain accurate documentation
• Work closely with a supportive remote team

What We Offer

• Work-from-home opportunity
• Flexible scheduling
• Full training provided
• Travel perks and discounts
• Supportive leadership and growth opportunities

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.