Virtual Client Support Associate

AO Globe Life; Franklin (WI); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Remote role

Weekly pay via direct deposit

Training and licensing support

Bonuses and equity opportunities

Job summary

AO Globe Life is hiring Remote Client Support Specialists to join our fully remote, mission-driven team. This role is ideal for recent graduates in business, marketing, or communications who enjoy helping people and delivering excellent service.

You will receive structured training, mentorship, warm leads, and weekly pay. The position offers flexible scheduling, licensing support, and clear pathways into leadership, while you build valuable experience from anywhere in the United States.

Qualifications

• Strong communication and interpersonal skills.
• Organized, self-motivated, and able to work independently.
• Comfortable on video and using digital tools.
• Passion for helping others in service-focused work.
• Customer service or client-facing experience is helpful but not required.

Responsibilities

• Connect with individuals interested in learning about benefit programs.
• Schedule and conduct virtual consultations via Zoom.
• Guide clients through benefit options and enrollment.
• Maintain accurate digital records and provide follow-up support.
• Deliver professional, client-focused service throughout the process.
• Participate in mentorship sessions, development programs, and team training.
• Build positive client relationships while growing your skills.

Skills

Strong communication

Interpersonal skills

Independent work

Video conferencing

Customer service experience

Tools

Zoom

Job description

AO Globe Life is growing, and we’re hiring Remote Client Support Specialists to join our mission-driven, fully remote team. This opportunity is a strong fit for recent or soon-to-be graduates in business, marketing, communications, or anyone who thrives in a people-focused, service-driven environment.

We provide structured training, mentorship, and warm leads from individuals who have requested information about supplemental benefit programs, allowing you to build valuable experience while working from anywhere in the United States.

Key Responsibilities

• Connect with individuals who have expressed interest in learning about benefit programs

• Schedule and conduct virtual consultations with clients via Zoom

• Guide clients through available benefit options and assist with enrollment

• Maintain accurate digital records and provide follow-up support

• Deliver professional, client-focused service throughout the process

• Participate in mentorship sessions, development programs, and team training

• Build positive client relationships while growing your professional skills

Qualifications

• Strong communication and interpersonal skills

• Organized, self-motivated, and comfortable working independently

• Confident speaking on video and comfortable using digital tools

• Passion for helping others and contributing to service-focused work

• Customer service or client-facing experience is helpful but not required

Requirements

• Must be legally authorized to work in the United States

• Reliable internet connection

• Windows-based laptop or desktop computer with a functioning webcam

What We Offer

• 100% remote role with flexible scheduling

• Warm leads provided — no cold calling or prospecting

• Weekly pay via direct deposit

• Full training and licensing support

• Monthly and quarterly performance bonuses

• Equity opportunities for qualifying team members

• Clear advancement pathways into leadership roles

• Supportive, people-first team culture

About AO Globe Life

For more than 70 years, AO Globe Life has served union members, veterans, credit union clients, and working families across the United States by providing supplemental benefits that help protect their financial futures. Our remote-first organization focuses on service, integrity, and meaningful career opportunities.