Virtual Client Support

AO Globe Life; Philadelphia (Philadelphia County); On-site; USD 40,000 - 60,000; Full time

Job summary

AO Globe Life is a fully remote role supporting families across the United States. You will conduct virtual consultations, guide clients through benefit options, and maintain records. The position emphasizes client service, relationship-building, and ongoing training for career growth.

Ideal candidates are self-motivated, organized, and comfortable using Zoom and cloud-based tools, with prior customer service or consulting experience being helpful. Authorized to work in the U.S. is required.

Qualifications

• Authorized to work in the United States.
• Reliable internet connection.
• Windows-based laptop or desktop computer with webcam.

Responsibilities

• Conduct scheduled virtual consultations with clients to assess their needs.
• Guide individuals and families through available benefit options and enrollment processes.
• Maintain accurate client records and follow-up communications.
• Provide exceptional client service while building long-term relationships.
• Participate in regular training sessions, development programs, and team meetings.

Skills

Client relations

Consulting

Self-motivated

Time management

Tools

Zoom

Cloud tools

Job description

AO Globe Life is actively seeking motivated professionals to support families and individuals across the United States in accessing important supplemental benefit programs. This fully remote opportunity offers meaningful work, professional development, and long-term career growth while allowing you to work from the comfort of your home.

Whether you are beginning your career or exploring a new professional path, this role provides the opportunity to make a meaningful impact while building valuable experience and long-term income potential.

Key Responsibilities

• Conduct scheduled virtual consultations with clients to assess their needs
• Guide individuals and families through available benefit options and enrollment processes
• Maintain accurate client records and follow-up communications
• Provide exceptional client service while building long-term relationships
• Participate in regular training sessions, development programs, and team meetings

What We Offer

• 100% remote position — work from anywhere in the United States
• Flexible scheduling designed to support work-life balance
• Pre-qualified client appointments provided — no cold calling or door-to-door outreach
• Long-term income potential through vested renewals
• Paid training and continuous professional development
• Supportive and collaborative team environment
• Leadership development and advancement opportunities for top performers

Who Thrives in This Role

• Strong communicators who prioritize a client-first approach
• Self-motivated individuals who are organized and capable of working independently
• Professionals comfortable using Zoom and cloud-based digital tools
• Candidates with experience in customer service, consulting, or client relations (helpful but not required)
• Growth-minded individuals who value coaching, mentorship, and professional development

Requirements

• Must be authorized to work in the United States
• Reliable internet connection
• Windows-based laptop or desktop computer with webcam capability

About AO Globe Life

For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly partners with labor unions, credit unions, veterans’ groups, and other associations to deliver programs that help protect families’ financial futures.

With a remote-first workforce and a strong focus on service and mentorship, AO Globe Life offers professionals the opportunity to grow their careers while making a meaningful impact nationwide.