Virtual Care Program Manager

Jobtailor; Houston (TX); On-site; USD 85,000 - 115,000; Full time

Job summary

Jobtailor in Houston, TX seeks a Program Manager to lead and coordinate healthcare administration initiatives, aligning operations with strategic goals and managing cross-functional teams. You will build relationships with hospital leadership, clients, partners, and vendors, oversee budgets, timelines, and deliverables, and guide change-management efforts to ensure successful program implementation.

Strong communication, collaboration, and analytical skills are essential, along with a Bachelor’s

Qualifications

• Bachelor’s or higher in a relevant field; healthcare admin experience preferred.
• 3+ years in business or healthcare administration.
• Strong communication and leadership abilities.
• Proficiency with MS Office tools and data handling.

Responsibilities

• Coordinate programs, manage workload, and ensure performance.
• Engage hospital leadership, clients, partners and vendors.
• Design and execute program elements supporting strategic goals.
• Lead meetings, drive decisions, and track next steps.
• Monitor timelines, deliverables, and budgets; report status.
• Collaborate with stakeholders to improve program effectiveness.

Skills

Program management

Stakeholder engagement

Leadership

Communication

Strategic thinking

Problem solving

Multitasking

Education

Bachelor’s degree in business, healthcare administration, clinical or related field

Master’s degree combined with HM Fellow

Tools

MS Outlook

MS Word

MS Excel

MS PowerPoint

Job description

• Manage comprehensive programs, including coordination of work and administrative support, and remain accountable for performance
• Execute strategies and manage relationships with hospital leadership, clients, partners and vendors
• Partner with operations stakeholders to design and execute program elements supporting strategic goals
• Build and maintain a strong network of internal stakeholders
• Identify problems and develop creative solutions involving data, processes and vendors
• Perform administrative and operational functions and provide financial stewardship
• Provide education and technical expertise for successful program implementation and sustainability
• Lead program meetings, drive decision-making and identify next steps
• Lead program strategies and ensure timelines, deliverables and budgets are met
• Serve as a subject‑matter expert and liaison to councils and professional groups
• Facilitate communication with individuals and groups
• Collaborate with stakeholders to improve program effectiveness and efficiency
• Communicate with customers and clients about meetings, schedules, problems and program status
• Implement change‑management strategies and obtain buy‑in
• Evaluate program implementation and effectiveness, monitor objectives and identify corrective actions
• Operationalize strategic plans, track deliverables and deadlines, identify barriers and implement resolutions
• Launch programmatic elements and support cross‑functional activities and committees
• Participate in internal committees and task forces
• Identify outcome measures and metrics and improve training
• Manage program scope, schedule and budget; track trends and identify financial improvements
• Monitor engagement strategies and budgets and identify cost‑saving opportunities
• Track invoices and maintain budgetary objectives
• Participate in inter‑professional teams creating and executing mission‑driven events
• Lead outreach and communications strategies and implementation plans

Requirements

• Bachelor’s degree in business, healthcare administration, clinical or related field OR Master’s degree combined with HM Fellow
• Three years of experience related to business or healthcare administration
• HM employees with two years of experience may be considered if they demonstrate progressive responsibilities
• Registered and/or certified professional in area of expertise preferred
• Sufficient proficiency in speaking, reading and writing the English language
• Demonstrated initiative in managing projects and communicating with stakeholders
• Ability to lead meetings, conversations and presentations with authority
• Ability to work under pressure and balance competing priorities
• Ability to multitask and work in an organized manner
• Ability to uphold confidential and sensitive information
• Proficiency in MS Outlook, Word, Excel and PowerPoint
• Strong judgment, decision‑making, analytical and critical‑thinking skills
• Ability to work collaboratively and engage with ideas from others
• Effective oral and written communication and presentation skills
• Ability to work autonomously on multiple tactical and strategic initiatives
• Strategic thinking, innovation and creativity in program management

Core Competencies

Demonstrates expertise in program management, strategic planning, and stakeholder engagement, with a strong focus on operational efficiency and financial stewardship. Proficient in leading cross‑functional teams and implementing change‑management strategies to achieve program goals.

Highest-signal resume keywords

• Program Management
• Stakeholder Engagement
• Financial Stewardship
• Strategic Planning
• Change Management

Hard Skills

• Project Management
• Data Analysis
• Budget Management
• Outcome Measurement
• Program Evaluation

Soft Skills

• Effective Communication
• Leadership
• Critical Thinking
• Problem Solving
• Multitasking

Certifications & Qualifications

• Registered Professional
• Certified Professional

Industry Keywords

• Healthcare Administration
• Business Administration
• Program Implementation
• Operational Efficiency
• Inter‑Professional Collaboration

Tools & Technologies

• MS Outlook
• MS Word
• MS Excel
• MS PowerPoint