Virtual Care Navigator - PT

ATI Physical Therapy; United States; Remote; USD 73,000 - 92,000; Full time

Job summary

Join a leading physical therapy company as a Virtual Care Navigator, ensuring patients receive effective remote care. This role involves monitoring progress, providing education, and coordinating with healthcare providers to optimize treatment outcomes. Ideal candidates will have strong communication skills and a compassionate approach to patient support.

Qualifications

• 1+ years in telerehabilitation preferred.
• 3-5 years as a licensed PT preferred.

Responsibilities

• Monitor patient data and treatment adherence through remote systems.
• Educate patients about conditions and treatment plans.
• Coordinate adjustments to treatment plans based on feedback.

Skills

Communication

Technical Proficiency

Problem-Solving

Education

Doctorate in Physical Therapy

Master's in Physical Therapy

Bachelor's in Physical Therapy

Tools

Remote Patient Monitoring Systems

EHR Systems

Job description

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Overview

The Virtual Care Navigator – PT will be a crucial part of our healthcare team, ensuring patients receive consistent and effective care while undergoing treatment remotely. This role involves monitoring patient progress, providing support and education, and coordinating with healthcare providers to optimize treatment outcomes. Collaboration and a team-player mindset will facilitate alignment with ATI's broader mission as we are all “One ATI.” This is an opportunity to join one of the fastest-growing Physical Therapy companies in the world, gaining valuable skills for personal and professional growth. The position requires excellent communication skills, a strong understanding of telehealth technologies, and a compassionate approach to patient support. The ideal candidate will possess strong communication skills, technical proficiency, and a compassionate approach to patient care.

Responsibilities

Care Delivery

• Continuously monitor patient data and treatment adherence through remote monitoring systems.
• Track and document patient progress, symptoms, and treatment side effects.
• Maintain regular communication with patients to provide support, answer questions, and address concerns.
• Facilitate virtual check-ins to ensure patients understand their treatment plans and adhere to prescribed therapies.
• Supervise and mentor PTA and other care team members supervised by the Physical Therapist.

Coordination with Healthcare Providers

• Act as an advocate for patients, addressing concerns or barriers in accessing virtual care and adhering to treatment.
• Coordinate adjustments to treatment plans based on patient feedback and monitoring data by relaying important information to the primary Therapist.

Technical Assistance

• Assist patients in setting up and using remote monitoring devices and applications, ensuring comfort and confidence.
• Troubleshoot technical issues and guide patients on using health management software.

Education and Resource Provision

• Educate patients and families about their conditions, treatment plans, and remote monitoring tools.
• Provide resources and materials to support self-management and understanding of health conditions.

Data Management and Reporting

• Ensure accurate and timely documentation of patient interactions and outcomes.
• Prepare reports for healthcare providers and participate in case review meetings.

Qualifications

Minimum Education

• Doctorate, Master’s, or Bachelor’s in physical therapy from an accredited institution (degree level pending graduation timing).

Preferred Experience

• 1+ years in telerehabilitation (preferred).
• 3-5 years as a licensed PT (preferred).

Knowledge, Skills, and Abilities

• Proficient in remote patient monitoring and EHR systems.
• Excellent communication, organizational, and problem-solving skills.
• Knowledge of healthcare policies, remote monitoring regulations, and patient privacy laws (e.g., HIPAA).

Licenses and Certifications

• Licensed Physical Therapist in the home state, eligible for multi-state licensure as needed.

Additional Details

• Virtual Employee: Yes
• Salary Range: $73,000 - $92,000
• Location: US-IL-Downers Grove