Virtual Care Navigator - PT

ATI Physical Therapy; Downers Grove (IL); Remote; USD 73,000 - 92,000; Full time

Job summary

A leading physical therapy company seeks a Virtual Care Navigator to support patients remotely. This role involves monitoring patient progress, providing education, and coordinating care with healthcare providers. Ideal candidates will have strong communication skills and technical proficiency in telehealth technologies.

Qualifications

• Clinical rotation in outpatient orthopedic therapy required.
• 1+ years’ experience in telerehabilitation preferred.

Responsibilities

• Monitor patient data and treatment adherence through remote systems.
• Educate patients about conditions and treatment plans.
• Coordinate adjustments to treatment plans based on feedback.

Skills

Communication

Technical Proficiency

Problem-Solving

Organizational Skills

Education

Doctorate, Master’s or Bachelor’s in Physical Therapy

Tools

Remote Patient Monitoring Systems

Electronic Health Record (EHR) Systems

Telehealth Platforms

Health Management Software

Job description

Overview

The Virtual Care Navigator – PT will be a crucial part of our healthcare team, ensuring patients receive consistent and effective care while undergoing treatment remotely. This role involves monitoring patient progress, providing support and education, and coordinating with healthcare providers to optimize treatment outcomes. Collaboration and encompassing a “team-player” mindset will facilitate alignment to ATIs broader mission as we are all “One ATI.” This is an opportunity to join the best and one of the fastest growing Physical Therapy companies in the world, while gaining valuable skills which will lead to personal and professional growth. This position demands excellent communication skills, a strong understanding of telehealth technologies, and a compassionate approach to patient support. The ideal candidate will possess strong communication skills, technical proficiency, and a compassionate approach to patient care.

Responsibilities

Care Delivery• Continuously monitor patient data and treatment adherence through remote monitoring systems.• Track and document patient progress, symptoms, and treatment side effects.• Maintain regular communication with patients to provide support, answer questions, and address concerns.• Facilitate virtual check-ins to ensure patients understand their treatment plans and adhere to prescribed therapies. • Supervise and mentor PTA and other members of the care team that is supervised by the Physical Therapist.

Coordination with Healthcare Providers • Act as an advocate for patients, addressing any concerns or barriers they may encounter in accessing virtual care services and adhering to treatment. • Coordinate adjustments to treatment plans based on patient feedback and monitoring data by relaying important patient information to primary Therapist.

Technical Assistance• Assist patients in setting up and using remote monitoring devices and applications, ensuring they are comfortable and confident in using the technology.• Troubleshoot technical issues and provide guidance on using health management software.

Education and Resource Provision• Educate patients and their families about their conditions, treatment plans, and the use of remote monitoring tools.• Provide resources and materials to support patient self-management and understanding of their health conditions.

Data Management and Reporting• Ensure accurate and timely documentation of patient interactions and treatment outcomes.• Prepare regular reports for healthcare providers and participate in case review meetings.

Qualifications

Minimum EducationRequired:• Doctorate, Master’s or Bachelor’s in physical therapy from an accredited institution (degree level pending timing of graduation)Preferred:•Minimum ExperienceRequired:• Clinical rotation in outpatient orthopedic therapyPreferred:• 1 or more years’ experience in telerehabilitation.• 3-5 years’ experience as a licensed PTKnowledge Skills and AbilitiesTechnical Skills• Proficient in using remote patient monitoring systems and electronic health record (EHR) systems.• Strong computer skills, including familiarity with telehealth platforms and health management software.Interpersonal Skills• Excellent communication and interpersonal skills, with the ability to convey information clearly and empathetically.• Strong organizational skills and attention to detail.• Ability to work independently and collaboratively in a remote environment.Professional Skills• Strong problem-solving abilities and a proactive approach to patient care.• Knowledge of healthcare policies, remote monitoring regulations, and patient privacy laws (e.g., HIPAA).Licenses and CertificationsRequired:• Licensed Physical Therapist in home-state, and eligible for licensure in multiple states as needed, defined by ATI.Preferred:• Licensed physical therapist in multiple states

Virtual Employee?

Yes

Salary Range

$73,000-92,000

Location/Org Data : Dept Number

3000