Virtual Care Manager

CardioOne, Inc.; United States; Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with match

PTO

Job summary

CardioOne is hiring a Virtual Care Manager for its Virtual Care Platform. You will provide critical remote care services to patients between office visits, work remotely as an individual contributor, and report to the Manager of Virtual Care Services.

The role requires compact RN licensing, cardiology or remote care management experience, strong communication and documentation skills, and the ability to assess patients remotely and build meaningful home-based relationships.

Qualifications

• Compact RN licensing required or willingness to obtain compact licensing.
• Cardiology experience preferred.
• Remote Care Management Experience Preferred.
• Strong communication & documentation skills.
• Patient assessment skills for remote care management from home.
• Ability to develop meaningful relationships with patients who would benefit from home healthcare support.

Responsibilities

• Provide remote care management support for CardioOne's virtual care services.
• Remote patient support includes care plan development, ongoing management, medication reconciliation, education & coaching, documentation and clinician communication.
• Respond to critical escalations of measurements and coordinate changes in care.
• Provide support to LPN Care Coordinators and assist in onboarding new team members.
• Assist the Manager of Virtual Care Services with clinical operations tasks as needed.

Skills

Remote care management

Patient communication

Documentation

Clinical assessment

RN licensing

Job description

About the Company

CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. Our platform helps our physician partners thrive in today’s fee-for-service environment and prepare for success in value-based care. In February 2024, we partnered with WindRose Health Investors as well as top physician services and payor executives to grow our team and invest in our next phase of growth.

CardioOne offers a magnificent work environment, good working conditions, and competitive pay. We offer medical, dental, vision, and a 401k plan with a match to benefit eligible employees. We offer PTO (Personal Time Off) and sick time to full-time employees. We take pride in creating a culture of employee engagement that translates into an exemplary patient experience. Join us in our mission to positively impact US cardiology.

About the Job

CardioOne is hiring a Virtual Care Manager for its Virtual Care Platform. You play a critical role in helping to provide virtual care services at CardioOne. This role will be responsible for providing critical remote support to patients in-between office visits with the goal of keeping them healthy, optimizing our ability to intervene quickly when they're not and encouraging patients to take more control of their personal healthcare goals. This position will be classified as an individual contributor and will have no direct reports. You will work remotely and report directly to the Manager of Virtual Care Services.

What you’ll do:

• Provide remote care management support for all CardioOne's virtual care
  services
• Remote patient support includes disease specific care plan development &
  ongoing management, medication reconciliation, education & coaching,
  appropriate documentation and communication with clinicians
• Respond to critical escalations of measurements and coordinate changes in care
• Provide support to assigned LPN Care Coordinators and assist in onboarding new team members
• Assist the Manager of Virtual Care Services with any clinical operations tasks as needed

What you’ll need:

• Compact RN licensing required or willingness to obtain compact licensing
• Cardiology experience preferred
• Remote Care Management Experience Preferred
• Strong communication & documentation skills
• Patient assessment skills that will allow effective care management support
  from a remote location utilizing phone calls and texting tools
• Ability to develop meaningful relationships with patients who would benefit
  from additional healthcare support at home

Work Location:

Remote (Preferred States): Colorado, Delaware, Florida, Illinois, Michigan, New Hampshire, New Jersey, Pennsylvania, Texas.

Additional Information

Full-time base salary range of $75,000 - $85,000 plus medical, dental, and vision benefits. This role will have a matching 401K.