Virtual Assistant at 111 Sign, Inc San Diego, CA

111 Sign, Inc; San Diego (CA); Remote; USD 28,000 - 44,000; Full time

Job summary

111 Sign, Inc is seeking a Virtual Assistant to manage customer communications, order processing, administrative tasks and marketing support. This remote position offers the opportunity to work with a dynamic and growing printing company.

The ideal candidate will have experience in customer service, administrative support, and organization skills, and will be proficient in Google Workspace and Microsoft Office, with the ability to learn new software quickly and work independently.

Qualifications

• 1 year of experience as a virtual assistant in admin support or customer service roles.
• Strong written and spoken English skills.
• Excellent organization, attention to detail and time management.
• Proficiency in Google Workspace, Microsoft Office, email and video calls.
• Ability to learn new software quickly and work independently.

Responsibilities

• Respond promptly and professionally to customer inquiries via email, phone, web and social media.
• Provide information on products, pricing and order process to customers.
• Manage new orders and quote requests accurately in the system.
• Coordinate with the production team on deadlines, proofs and revisions.
• Assist with administrative tasks such as inbox management, scheduling and basic bookkeeping.
• Support marketing efforts by updating social media websites and assisting with email campaigns.
• Place and track supply orders and communicate with vendors.

Skills

Customer service

Administrative support

Organization

Google Workspace

Microsoft Office

Email and video calls

Tools

Canva

Adobe

Shopify

WooCommerce

Job description

Job Description 111 Sign is seeking a Virtual Assistant to manage customer communications order processing administrative tasks and marketing support. The ideal candidate will have experience in customer service administrative support and organization skills. This is a remote position with the opportunity to work with a dynamic and growing printing company.

Key Responsibilities:

• Respond promptly and professionally to customer inquiries via email phone web and social media
• Provide information on products pricing and order process to customers
• Manage new orders and quote requests accurately in the system
• Coordinate with the production team on deadlines proofs and revisions
• Assist with administrative tasks such as inbox management scheduling and basic bookkeeping
• Support marketing efforts by updating social media websites and assisting with email campaigns
• Place and track supply orders and communicate with vendors

Qualifications:

• 1 years of experience as a virtual assistant in admin support or customer service roles
• Strong written and spoken English skills
• Excellent organization attention to detail and time management
• Proficiency in Google Workspace Microsoft Office email and video calls
• Ability to learn new software quicklySelf-motivated and able to work independently

Nice to Have:

• Experience in the printing signage or graphic design industry
• Knowledge of file types and print terms
• Experience with design tools like Canva and Adobe
• Familiarity with e-commerce platforms such as Shopify or WooCommerce

This position offers the opportunity to work remotely and be part of a dynamic team in the printing industry. Salary and benefits will be competitive based on experience and qualifications.

Required Skills:

Written Communication