VIP Table Host

mandrake; Columbus (OH); On-site; USD 27,552 - 34,440; Full time

Job summary

mandrake in Columbus, Ohio is looking for a VIP Host to enhance the guest experience through exceptional service. This role requires a welcoming attitude and knowledge of beverages to create memorable moments.

You will maintain a clean section, provide fast-paced table service, and interact with guests to build lasting relationships. The ideal candidate is 21+, able to lift up to 30 pounds, and has strong customer service skills.

Qualifications

• Must be at least 21 years of age.
• Fast-paced mobility for up to 6 hours.
• Ability to lift up to 30 pounds.

Responsibilities

• Maintain a clean and orderly section during shifts.
• Provide table service in a fast-paced environment.
• Take orders and utilize POS systems.

Skills

Customer service skills

Knowledge of beer, wine, champagne, and spirits

Ability to multitask

Job description

OVERVIEW

As a VIP Host, you will set the stage for the guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their time with us.

Specific Duties

• Maintain a clean and orderly section before, during, and after your shift
• Provide World Class Table Service to each guest in a fast-paced environment
• Must have a working knowledge of Beer, Wine, Champagne, and Spirits
• Serve food and drinks in a timely and professional manner
• Properly take orders and utilize POS to start, carry, and closeout orders for guests
• Nurture working relationships with guests to help build our clientele base and ensure specialized service
• Work closely with Server Assistants to ensure quality service and cleanliness
• Perform all duties as assigned by the Manager on Duty
• Obtain proper Photo Identification before serving guests to ensure they are of the legal drinking age

Requirements

• Must be at least 21 years of age upon date of hire
• Able to respond quickly in an emergency to avoid imminent danger to self and others.

Physical Requirements

• Must be able to stand and exert fast-paced mobility for periods of up to 6 (six) hours in length.
• Must have a good sense of balance and bend, kneel, and react swiftly to actions surrounding them.
• Must have the ability to lift bus pans, trays, and cases of food and beverage weighing as much as 30 pounds.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty/responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay Range: $20 - $25