VIP Suite Attendant & Busser

Gulfstream Park Racing; Florida; On-site; USD 17,000 - 22,000; Full time

Job summary

Gulfstream Park Racing is seeking a Suite Busser to support Suite Servers and deliver first-class service to VIP patrons and guests. You will stock suites, clear dishes, and assist with setup and maintenance throughout the day, aiming for a higher standard than typical bussing with attention to guest preferences.

The role emphasizes teamwork with the Suite Server, proactive service, and careful handling of guest requests and complaints in a fast-paced environment at Gulfstream Park.

Qualifications

• A high school diploma is required.
• 1-3 years of bussing or serving experience preferred; Gulfstream Park experience preferred.
• Excellent organizational, interpersonal, and administrative skills with strong attention to detail.
• Basic fluency in English.
• Bilingual English/Spanish preferred but not mandatory.

Responsibilities

• Stock and restock items in suites and kitchen as needed.
• Assist servers by clearing suites and removing used dishes and glassware.
• Take proactive actions based on training without waiting for instructions.
• Set up for the next day with glasses and silverware.
• Reposition chairs and tables with guests’ preferences in mind.
• Assist with obtaining racing forms and programs for guests.
• Assist with picking up food from other onsite outlets and return to the suite.
• Respond to guests’ needs in absence of the Suite Server and communicate special requests.
• Help identify and resolve guest problems or complaints.
• Assist with closing suites under on-duty manager direction.

Skills

Interpersonal skills

Attention to detail

Organizational skills

Customer service

Education

High school diploma

Job description

Gulfstream Park Racing is seeking a Suite Busser to support Suite Servers and deliver first-class service to VIP patrons and guests. You will stock suites, clear dishes, and assist with setup and maintenance throughout the day, aiming for a higher standard than typical bussing with attention to guest preferences.

The role emphasizes teamwork with the Suite Server, proactive service, and careful handling of guest requests and complaints in a fast-paced environment at Gulfstream Park.